Ella Santiago
Marketing Assistant at UMass Fine Arts Center- Claim this Profile
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English Native or bilingual proficiency
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French Professional working proficiency
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Italian Elementary proficiency
Topline Score
Bio
Credentials
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Google Analytics Certification - GA4
Google analyticsOct, 2022- Sep, 2024 -
Google Analytics Certification - Universal Analytics
Google analyticsOct, 2022- Sep, 2024 -
Salesforce Trailhead Badges
SalesforceApr, 2021- Sep, 2024 -
Microsoft Excel 2019 Introductory Badge
MyLab ITOct, 2020- Sep, 2024
Experience
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UMass Fine Arts Center
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United States
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Performing Arts
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1 - 100 Employee
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Marketing Assistant
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Sep 2022 - Present
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University of Massachusetts Amherst
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United States
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Higher Education
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700 & Above Employee
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Office Assistant at the Learning Resource Center
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Sep 2021 - Present
- Greet guests and answer phone calls in a friendly and informative manner- Help students find available academic support services - Manage the schedules of over 100 student-tutors- Handle administrative tasks to help keep the office organized - Greet guests and answer phone calls in a friendly and informative manner- Help students find available academic support services - Manage the schedules of over 100 student-tutors- Handle administrative tasks to help keep the office organized
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Novita Communications
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United States
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Public Relations and Communications Services
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1 - 100 Employee
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Public Relations Intern
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Jun 2022 - Aug 2022
- Assisted a team in overseeing 5 accounts - Monitored press coverage and compiled monthly clip reports for clients - Wrote targeted pitches and newsletters - Created media lists needed to reach the appropriate journalists and editors for stories using MuckRack- Produced social media content - Proactively participated in weekly team meetings and client calls and learned how to build valuable relationships with Architecture & Design-industry professionals - Assisted a team in overseeing 5 accounts - Monitored press coverage and compiled monthly clip reports for clients - Wrote targeted pitches and newsletters - Created media lists needed to reach the appropriate journalists and editors for stories using MuckRack- Produced social media content - Proactively participated in weekly team meetings and client calls and learned how to build valuable relationships with Architecture & Design-industry professionals
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Delaney’s Market
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United States
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Restaurants
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Retail Sales Associate
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Jun 2020 - Jan 2022
- Engaged positively with each customer, offering professional and polite support for sales and service needs- Provided well-informed food and wine recommendations to customers- Supported manager with organizing store and showcasing new items in eye-catching displays- Created content for the store's social media platforms - Engaged positively with each customer, offering professional and polite support for sales and service needs- Provided well-informed food and wine recommendations to customers- Supported manager with organizing store and showcasing new items in eye-catching displays- Created content for the store's social media platforms
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CitySpace, Inc.
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United States
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Performing Arts
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1 - 100 Employee
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Arts Marketing & Development Intern
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May 2021 - Aug 2021
- Created social media images and stories appropriate to different platforms- Assisted in producing press releases and blog posts- Researched potential donors and fundraising opportunities - Gained an understanding of how a small arts organization builds and maintains relationships with current and potential constituents - Created social media images and stories appropriate to different platforms- Assisted in producing press releases and blog posts- Researched potential donors and fundraising opportunities - Gained an understanding of how a small arts organization builds and maintains relationships with current and potential constituents
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Private Family
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Child Day Care Services
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1 - 100 Employee
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Nanny
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Sep 2020 - Jun 2021
- Created a safe and nurturing environment for children- Familiarized myself with multiple different online programs in order to help child navigate their new hybrid online school platform- Assisted with schoolwork, from monitoring for completion of key tasks to assistance with problem solving- Organized various fun activities that enhanced physical health, stimulated educational enrichment, and encouraged artistic creativity- Provided reliable transportation from school and to after-school activities
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Education
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Isenberg School of Management, UMass Amherst
Bachelor of Business Administration - BBA, Marketing -
Florence University of the Arts