Experience

Nanxing Machinery

• China
• Machinery Manufacturing
• 1 - 100 Employee

• International Sales Assistant

  • Oct 2021 - Present



Gangwan Innovation Supply Chain CO.,LTD

• Dongguan, Guangdong, China

• System Specialist

  • Jun 2018 - Oct 2021

  I worked in this warehouse supply chain company for over three years. Between June, 2018 and May, 2019, I worked as an outbound customer service representative for client Anker Innovations. Between June, 2019 and September, 2021, I worked as Astro WMS system specilist in project DC024 (IKEA Southern China Distribution Center in Dongguan). I worked in this warehouse supply chain company for over three years. Between June, 2018 and May, 2019, I worked as an outbound customer service representative for client Anker Innovations. Between June, 2019 and September, 2021, I worked as Astro WMS system specilist in project DC024 (IKEA Southern China Distribution Center in Dongguan).



Zappos Family of Companies (China Representative Office)

• Dongguan, Guangdong, China

• English Assistant

  • Jul 2012 - Dec 2017

  Worked as an English assistant and customer service representative over five years. Processed return and exchange orders from zappos.com in the back end system in China office, handled customers emails from 6pm.com, as well as classified on sale products in system, etc. Worked as an English assistant and customer service representative over five years. Processed return and exchange orders from zappos.com in the back end system in China office, handled customers emails from 6pm.com, as well as classified on sale products in system, etc.