Experience

Arum

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Operations Manager

  • Jul 2020 - Present

• Executive Assistant

  • Mar 2019 - Jun 2020



Pearlfinders | The Sales Intelligence Platform

• United Kingdom
• Business Intelligence Platforms
• 1 - 100 Employee

• Office Manager

  • Jun 2018 - Feb 2019

  Pearlfinders is a fully integrated sales intelligence platform delivering the data and insight you need to plan and execute successful 360° business development campaigns. Pearlfinders is a fully integrated sales intelligence platform delivering the data and insight you need to plan and execute successful 360° business development campaigns.



RAINMAKER | NEW BUSINESS

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Office Manager

  • Jun 2018 - Feb 2019

  Rainmaker is the consultancy arm of the Intelligent New Business Group, which helps over 500 companies worldwide to win new clients. Rainmaker is the consultancy arm of the Intelligent New Business Group, which helps over 500 companies worldwide to win new clients.



Kaplan International Pathways

• United Kingdom
• Higher Education
• 400 - 500 Employee

• Accommodation Operations Manager

  • Jan 2017 - Dec 2017

  This role focused on building a new centralised accommodation team (based in UK & China), responsible for managing the accommodation booking process for students coming to study at one of nine UK Pathway Colleges. The team was tasked with providing the highest levels of service for both internal and external stakeholders, and maximising room allocation within the associated residences. My key responsibilities involved: The creation, implementation and management of booking processes for a new central accommodation team. Recruiting and training members of the new team, ensuring key SLA's and targets are met and a high level of customer service is maintained. Management of accommodation bookings and room allocations across all colleges in the UK Pathways network. Tracking of student take-up and conversion rates, leading to the production of statistics for analysis. Contribute to, and feedback on, room procurement strategies & pricing. Working with colleagues in Recruitment to assist in the promotion of college student accommodation options, including adjusting sales strategy in line with demand (if required). Show less



INTO University Partnerships

• United Kingdom
• Education Administration Programs
• 500 - 600 Employee

• London Accommodation Manager

  • Aug 2016 - Jan 2017



Kaplan International Pathways

• United Kingdom
• Higher Education
• 400 - 500 Employee

• Accommodation & Arrivals Manager

  • Jul 2014 - Aug 2016



Kaplan International Languages

• United Kingdom
• Language Schools
• 500 - 600 Employee

• Assistant Manager of Student Services

  • Oct 2012 - Jul 2014

• Admin Assistant and Exams Co-Ordinator

  • Sep 2011 - Oct 2012



Giraffe

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Front of House

  • Jul 2010 - Jul 2011