Experience

PASADANA SDN BHD

• Malaysia
• Financial Services
• 1 - 100 Employee

• Product Manager Debt Collection Agency

  • Apr 2016 - Present

  10 years experience in debt recovery. expertise in telco portfolio, corporate. GLC portfolio, banking and education. supervise team of collectors, data analysis, HRM, cost analysis and others managerial role.credit recovery. expertise in telco portfolio, corporate. GLC portfolio, banking and education. supervise team of collectors, data analysis, HRM, cost analysis and others managerial role.1. Lead a team and control the day to day productivity and KPI2. Manage team to hit the performance collection 3. Monitor staff attendance & performance4. Assist staff to increase collection perfomance5. Review all performance by daily basis5 Handle client needs esp. Month Target & Compliance Area Show less

• Head of Section

  • Feb 2015 - Mar 2016

  Lead the team to manage debt recovery

• Credit Recovery Officer

  • Nov 2013 - Jan 2015

  Nov 2013 - Jan 2015 · 1 years 3 month• Follow up the debt collection for telecommunication • KPI Target collection