Assistant Manager

• Jun 2020 - Present

M&E Coordinator

• Apr 2019 - Jun 2020

Mechanical Intern

• Sep 2017 - Aug 2018

Project: Punggol Digital District - Assisted in reviewing M&E services calculations (e.g. pump head calculation) and analysis reports/documents (e.g. life cycle costing analysis, outdoor cooling strategies report) from project consultants - Prepared District Cooling System Request for Proposal (DCS RFP) documents for calling of DCS tender - Assisted in evaluating DCS RFP tender for recommendation of award of RFP - Liaised with RFP participants and project consultants with regard to tender-related matters - Attended technical meetings to support project team in resolving M&E services-related issues - Managed the project by adhering to timelines and coordinating meetings with project consultants Project: Cochrane Recreational Centre (In-house Design Project) - Assisted in designing the sanitary system and ensured full compliance with relevant codes - Prepared BIM drawings on sanitary system for submission to authorities and tender-calling purposes - Performed hydraulic calculations for fire protection system, including fire hydrants and hose reels - Assisted in executing mechanical ventilation system resistance calculation - Took the lead in coordinating and resolving design issues - Involved in the consultation with relevant authorities to seek in-principal approval for proposed design Project: Jurong Innovation District – Bulim - Prepared District Cooling System Request for Proposal (DCS RFP) documents for calling of DCS tender - Assisted in evaluating DCS RFP tender, including conducting life cycle costing analysis, for recommendation of award of RFP - Supported the project team on tender clarification activities - Liaised with RFP participants and project consultants with regard to tender-related matters Show less

Administrative Assistant

• Jun 2014 - Aug 2015

- Created work flow Standard Operating Procedure for new employees to refer, thus increasing efficiency of employees and reducing time spent on coaching new employees - Trained and guided 2 Administrative Assistants to ensure clear knowledge on insurance policies - Developed new filing practices to reduce at least 30 minutes of time spent on filing insurance policies, together with 2 colleagues - Processed new commercial-line insurance policies, policies renewals and endorsements (avg. 20/day) to ensure timely delivery of documents to clients/agents/brokers within 7 working days - Coordinated with a team of 3 colleagues to pack, archive and send the previous years’ policies to warehouse in order to keep the storeroom neat and tidy Show less

Merchandiser

• May 2013 - Aug 2013

- Boosted sales by 15% through promoting products to Disney park guests during low-sales period (eg. rainy day) - Participated in the stock-take to verify the existence of the merchandises - Took up additional duty to help out on a private event after park operating hour, resulting in 95% guests’ satisfaction - Awarded a total of 8 excellent service cards given by duty manager when a cast member went above and beyond his/her job scope - Boosted sales by 15% through promoting products to Disney park guests during low-sales period (eg. rainy day) - Participated in the stock-take to verify the existence of the merchandises - Took up additional duty to help out on a private event after park operating hour, resulting in 95% guests’ satisfaction - Awarded a total of 8 excellent service cards given by duty manager when a cast member went above and beyond his/her job scope

Retail Associate

• Oct 2011 - Apr 2013

- Provided assistance and information on product to customers - Attended to customers' queries - Maintained an orderly appearance throughout the sales floor - Resolved customer complaints and ensure maximum client satisfaction - Provided assistance and information on product to customers - Attended to customers' queries - Maintained an orderly appearance throughout the sales floor - Resolved customer complaints and ensure maximum client satisfaction