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Experience

    • Switzerland
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Partner
      • Oct 2023 - Present

      Munich, Bavaria, Germany Paul Newstone ist mit langjähriger Erfahrung und Kompetenz ein spezialisiertes Personaldienstleistungsunternehmen für Fach- und Führungskräfte, im Rahmen der Direktvermittlung, in den Bereichen Finance, Accounting, HR, Administrative, Sales und Office Support.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Solution Architect/Consultant
      • Mar 2022 - Present

      Munich, Bavaria, Germany

    • India
    • Information Services
    • 1 - 100 Employee
    • Salesforce Applications Consultant Lead (Marketing Cloud)
      • Nov 2020 - Feb 2022

      Munich, Bavaria, Germany • Project lead of intercultural development teams in agile project environments in various industries, incl. FMCG, non-profit, automotive, and travel • Responsible for technical and functional design, implementation, test execution, and release management of Salesforce Marketing Cloud projects • Organized, led, and executed project kickoffs, workshops, and training • Communicated with stakeholders to plan next steps for marketing automation strategy • Involved in pre-sales phase and… Show more • Project lead of intercultural development teams in agile project environments in various industries, incl. FMCG, non-profit, automotive, and travel • Responsible for technical and functional design, implementation, test execution, and release management of Salesforce Marketing Cloud projects • Organized, led, and executed project kickoffs, workshops, and training • Communicated with stakeholders to plan next steps for marketing automation strategy • Involved in pre-sales phase and further development of customer relationship • Supported marketing manager in development of SFMC team Show less

    • Germany
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Salesforce Marketing Cloud Consultant
      • Oct 2018 - Aug 2020

      Munich, Bavaria, Germany • Project management: Strategized with clients on business goals based on possibilities of Salesforce software based on marketing goals using agile methodologies • Implementation & QA: Enabled marketing automation solutions through customer journeys and usage of CRM. Provided and performed testing scenarios to deliver end-to-end product • Provided users software enablement training & development • Marketing: Published case studies of projects by interviewing consultants and clients… Show more • Project management: Strategized with clients on business goals based on possibilities of Salesforce software based on marketing goals using agile methodologies • Implementation & QA: Enabled marketing automation solutions through customer journeys and usage of CRM. Provided and performed testing scenarios to deliver end-to-end product • Provided users software enablement training & development • Marketing: Published case studies of projects by interviewing consultants and clients to following SEO in English and German on company website Sample Use Cases for project deployments: • Notifications on personalized dashboard for clients’ customers via SFMC API • Event management using personalized QR code for check in to update CRM and enter into automated customer journey • Rollouts for several countries Public Speaking engagement @ Data management platform at Munich Digital Marketing Institute - https://www.meetup.com/de-DE/MunichDigital/events/263805441/ Show less

    • Germany
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Product Sales Manager
      • Jan 2017 - Oct 2018

      Munich Area, Germany • Executed entire customer acquisition sales cycle in a new market up to client visits via roadshows and closing the sale, as well as market research, lead generation, cold calls, remote demos • Led B2B direct sales team in implementing own developed strategy to venture into a new market to diversify company’s revenue stream • Networked with industry stakeholders and discovered business opportunities at trade fairs and roadshows • Developed CRM strategy using HubSpot as first direct… Show more • Executed entire customer acquisition sales cycle in a new market up to client visits via roadshows and closing the sale, as well as market research, lead generation, cold calls, remote demos • Led B2B direct sales team in implementing own developed strategy to venture into a new market to diversify company’s revenue stream • Networked with industry stakeholders and discovered business opportunities at trade fairs and roadshows • Developed CRM strategy using HubSpot as first direct sales manager in a growing startup

    • Marketing Lead
      • Aug 2016 - Jan 2017

      Munich, Bavaria, Germany • Outlined and prepared digital marketing needs in growing startup • Managed and analyzed website organic and paid growth from SEO/SEM • Created and oversaw content and design of all marketing materials

    • Germany
    • Education Administration Programs
    • 1 - 100 Employee
    • Freelance Marketing Manager
      • Apr 2016 - Jul 2016

      Munich Area, Germany • Performed influencer marketing to identify potential partners • Managed all social media channels to extend reach of our message • Conducted market research and monitor media to identify industry trends • Developed a content strategy and wrote branded blog content

    • Germany
    • Internet Publishing
    • 1 - 100 Employee
    • Online Marketing (Communications and Content)
      • Jul 2015 - Mar 2016

      Munich Area, Germany • Gathered leads for partnerships and maintained relationships to share content • Analyzed and interpreted results for promotional mailing campaigns and owned media performance • Managed and monitored strategy for all organic social media channels • Implemented and managed a newsletter for blog subscribers with CRM strategy • Wrote and optimized (SEO) content for the online magazine http://www.experteer-blog.com/magazine/author/echung/

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Intellectual Property Legal Assistant
      • Jul 2014 - Jun 2015

      Washington, D.C. • Corresponded with clients and USPTO relating to notices and deadlines • Analyzed and input data for large scale projects such as transfer in cases • Prepared transmittal documents for patent prosecution under attorney direction • Translated client business letters and technical legal content in Korean/English

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Communication/Marketing Intern
      • Aug 2013 - Dec 2013

      Miami, FL • Spearheaded college outreach initiatives and established important partnerships with relevant student and administrative liaisons • Optimized copy for higher search content when submitting online event listings • Conducted market research on topics of current exhibits to identify target audience • Executed marketing campaigns by utilizing e-blasts for exhibit events • Assisted in the management of posting content on social media platforms utilizing Hootsuite

    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Help Desk Support
      • Sep 2012 - Dec 2013

      Miami, FL • Consulted users with IT software support via phone or email • Utilized datasheets to make changes within the Blackboard software • Edited and drafted email templates for quick reference for future use

    • United States
    • 1 - 100 Employee
    • Concessions Supervisor
      • Sep 2011 - Dec 2012

      Miami, FL • Supervised volunteer groups running concession stands during events • Trained new employees in concessions operations and inventory control • Catered and served suite guests at high profile events (NCAA Sports games, Celebrity concerts, MMA, etc.) • Worked with team members in a fast paced environment with high turnover

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Sales And Marketing Associate
      • May 2011 - Jan 2012

      Rockville, MD • Developed marketing content to sell various items including vintage collectibles • Strategically placed different items on appropriate online platforms • Generated reports for all completed transaction to track inventory.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Social Media Business Strategist Intern
      • Jun 2011 - Aug 2011

      Gaithersburg, MD • Taught to maximize social media to enhance careers for real-estate agents • Provided 1:1 help for first-time Facebook business users for professional development

    • Law Practice
    • 1 - 100 Employee
    • Real Estate Legal Assistant
      • Jun 2009 - Aug 2010

      Bethesda, MD • Completed different projects for the processors and lawyers including typing and reviewing legal descriptions, data entering in TSS and ordering payoffs, releases, and HOA/Condo association information • Communicated with clients and banks to obtain necessary documents prior to closings • Ensured all files were ready for settlement and filed files after closing

Education

  • University of Miami
    Bachelor of Science, Public Relations and Criminology
    2010 - 2013
  • Yonsei University
    Scholarship Recipient- Benjamin A. Gilman International, Exchange semester
    2013 - 2013
  • Walter Johnson High School
    High School Diploma
    2006 - 2010

Community

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