Experience

Counter Culture Coffee

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Director of Food Service

  • Nov 2022 - Oct 2023

  I've always loved delighting Food Service Distributors and their clients with exceptional coffee and tea. I established Counter Culture Coffee's Food Service channel to create elevated and approachable programs and experiences.

• National Wholesale Director

  • Oct 2021 - Nov 2022

  New York, New York, United States



Somage

• Australia
• Food & Beverages
• 1 - 100 Employee

• National Sales Director

  • Nov 2017 - Oct 2021

  New York, NY



Stumptown Coffee Roasters

• United States
• Food & Beverages
• 100 - 200 Employee

• Senior Sales Manager - East

  • May 2012 - Nov 2017

  Brooklyn, NY • Drive sales as East Coast leader responsible for regional business development. • Assisted Director to hire, train, and supervise new sales and account management staff • Targeted, pursued and converted new business to meet and exceed YOY growth goals across 28 state territory. • Strategic product and service solution for high-end clients • Customize Coffee and Cold Brew programs tailored to On and Off-Premise businesses including restaurants, cafes, natural grocery and… Show more • Drive sales as East Coast leader responsible for regional business development. • Assisted Director to hire, train, and supervise new sales and account management staff • Targeted, pursued and converted new business to meet and exceed YOY growth goals across 28 state territory. • Strategic product and service solution for high-end clients • Customize Coffee and Cold Brew programs tailored to On and Off-Premise businesses including restaurants, cafes, natural grocery and institutional channels that foster loyalty and retention. • Spearhead campaigns to introduce Cold Brews to new and existing customers through strategic systems design and targeted product drives • Support / Onboard distributors, 7 rollouts to 20 states, education and sampling, coordination with marketing, brand ambassador • Built sustainable and profitable client base • Day to day high touch and high impact client contact, market and sales expertise. • Cross-market sales growth built on long-lasting relationships and extensive client referrals. Show less



Amy's Bread

• United States
• Food and Beverage Manufacturing

• Inside Sales & Operations

  • Jan 2010 - May 2012

  New York, NY • Lead Qualification: Received inbound, account management, sampleing, menu development, logistics, on-boarding new clients. • Incremental Sales • Custom Order Management: Created special orders for urgent requests that increased customer satisfaction and reduced materials waste. • Order Processing: Generated and communicated next-day orders to staff, solved for shortages or customer complaints, and maintained accurate accounts for 250 wholesale customers. • Logistics & Distribution… Show more • Lead Qualification: Received inbound, account management, sampleing, menu development, logistics, on-boarding new clients. • Incremental Sales • Custom Order Management: Created special orders for urgent requests that increased customer satisfaction and reduced materials waste. • Order Processing: Generated and communicated next-day orders to staff, solved for shortages or customer complaints, and maintained accurate accounts for 250 wholesale customers. • Logistics & Distribution Management: Dispatched 9 delivery drivers to 25+ destinations throughout Manhattan, Queens, and Brooklyn on a daily basis. Built institutional knowledge of the New York City food scene through a customized system of routes based on geographic and client need. • Staff Training & Operations Standards– Co-wrote employee training manual, rolled out new computer applications to staff, researched and wrote nutritional panels for all products.

• Artisan Bread Baker

  • Nov 2008 - Jan 2010

  Chelsea Market, New York City • Divided, hand-shaped, baked and packed 20 varieties of artisanal bread for 250+ wholesale and retail customers. • Maintained highest standards for quality and health codes. • Assisted in product development for VIP clients.



Jean-Georges

• United States
• Hospitality

• Pastry Line Cook & Stagiaire

  • Oct 2007 - Nov 2008

  New York, NY • Assisted Executive Pastry Chef Johnny Iuzzini in the production of his extensive, award-winning dessert program including: plated desserts, petit fours. and bonbons. • Trained by world-class chef and exposed to his finest ingredients to create seasonal, avant-guard dessert menus utilizing cutting-edge, molecular techniques. • Produced daily mise-en-place and plated desserts for brunch, lunch and dinner service. • Provided VIP experience for guests and attended to special requests.