Experience

Moxy Oakland Downtown

• United States
• Hospitality
• 1 - 100 Employee

• Director of Guest Experience

  • Apr 2022 - Present



Northwestern Mutual

• United States
• Financial Services
• 700 & Above Employee

• Financial Advisor

  • Jan 2020 - May 2022



Brown & Brown

• United States
• Insurance
• 700 & Above Employee

• Accountant

  • Apr 2014 - Jun 2018



Black Water Lounge

• • Oct 2013 - Mar 2014

  Accountable for maintaining a profitable operation without compromising a high quality of service. Assure profitability through frequent analysis of sales data and pricing structures. Direct and motivate 15+ hourly employees and handle personnel issues, hourly scheduling, and hiring and terminations. Maintain a liquor inventory of $20,000 and ensure effective controls throughout.

• • Aug 2010 - Oct 2013

  Contribute to many facets of operations. As floor manager, provide staff with support necessary to deliver excellent customer service and collaborate with fellow managers on changes and improvements affecting guests and staff. As trainer, educate new staff on employee expectations both through instruction and example. As bartender, maximize operational efficiency through quick service with the ultimate goal of enhancing customer experiences.• Promoted to several leadership positions throughout employment• Helped facilitate a smooth transition through changes in general management Show less



Bayside Recycling

• Accounting Assistant

  • 2011 - 2012

  Performed a variety of duties integral in everyday operations. Prepared payroll schedules, daily production reports, and weekly accounts receivable aging schedules. Generated and maintained customer invoices and assisted in the accounts payable process. Interacted with general manager, accountant, marketing executives, and operations supervisors on a daily basis. • Assisted in the planning of a $3.3 million equipment upgrade project Performed a variety of duties integral in everyday operations. Prepared payroll schedules, daily production reports, and weekly accounts receivable aging schedules. Generated and maintained customer invoices and assisted in the accounts payable process. Interacted with general manager, accountant, marketing executives, and operations supervisors on a daily basis. • Assisted in the planning of a $3.3 million equipment upgrade project