Elizabeth Walters

Assistant Bursar at Medaille University
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Contact Information
us****@****om
(386) 825-5501
Location
Buffalo, New York, United States, US

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Credentials

  • What to Do in the First 90 Days of Your New Job
    LinkedIn
    May, 2021
    - Oct, 2024
  • Learning to Be Promotable
    LinkedIn
    Apr, 2021
    - Oct, 2024

Experience

  • Medaille University
    • Higher Education
    • 200 - 300 Employee
    • Assistant Bursar
      • Jul 2021 - Present

      Interact with students and parents to collect on tuition bills Assist with billing and financial aid questions and payment optionsPerform account receivable functions-posting payments on student bills-posting financial aid including; TAP and student loans-post cash, check and credit card receipts from other departments at the collegeDemonstrate effective communication in working with other business offices at the college Interact with students and parents to collect on tuition bills Assist with billing and financial aid questions and payment optionsPerform account receivable functions-posting payments on student bills-posting financial aid including; TAP and student loans-post cash, check and credit card receipts from other departments at the collegeDemonstrate effective communication in working with other business offices at the college

  • Columbus McKinnon
    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Customer Relations Specialist
      • May 2021 - Jul 2021

      Create and build strong relationships with our customers and sales representativesManage and review open orders proactively for customerProactive communication with internal and external customersEvaluate reoccurring issues by determining the root cause and implementing action plans to resolve the issueProactively analyze reports to identify customer opportunities and ensure effective order managementGenerate leads and identify opportunities to up-sell and cross sell to customersManage incoming call volume to ensure all customers are receiving an excellent customer experienceRespond to incoming requests promptlyReceive and initiate communications with customers and CM personnel at all levels of the organization.Collaborate with internal departments to ensure on time delivery of orders such as credit and operationsQuote prices to customers on inquiriesBecome product knowledge expertWork with distribution centers to proactively manage the service requirements of our customers in an efficient &cost-effective manner that is mutually beneficial to the customer and CMCOReceive and respond to inquiries from customers, field sales and internal associates in regard to order status,products, pricing and promotions.Coordinate required distribution activities and notify customers regarding order fulfillmentBe easy to do business with internal and external customersAdditional business needs as assigned

  • Kohl's
    • United States
    • Retail
    • 700 & Above Employee
    • Beauty Advisor
      • Mar 2020 - May 2021

      Welcomed, directed and otherwise assisted customers including utilization of customer service techniques to deescalate tense situations Tidy displays and organize stock in accordance with planners and product diagrams Utilization of POS system to cash out, perform item inquiries, charge card payments, receipt reprints, and item exchanges/returns Answer phones and utilize database to perform item inquiries based on current stock and location of item Perform item dispositions based on current state or location of item.Performing item callbacks

  • Medaille University
    • Higher Education
    • 200 - 300 Employee
    • Work Study/ Intern
      • Oct 2017 - May 2021

      Assist Bursar and office staff with: Utilizing a student data management system: manage student holds on accounts, record payments, verify registration Perform verification of data systems; CBORD, TouchNet, and Banner Verify Tuition Waivers Update information using Excel Filing duties (numerical, alphabetical, by date) Enter information into comment screens (FERPA, Gone but Owes, past due payment) Assist Bursar and office staff with: Utilizing a student data management system: manage student holds on accounts, record payments, verify registration Perform verification of data systems; CBORD, TouchNet, and Banner Verify Tuition Waivers Update information using Excel Filing duties (numerical, alphabetical, by date) Enter information into comment screens (FERPA, Gone but Owes, past due payment)

  • Cody's Beef n' Beans
    • Food Server
      • Nov 2016 - Jan 2020

      Welcomed and directed guests to tables, organized reservations, booked parties Answered questions and suggested menu items, created opportunities for upselling and recommended items based on the customer’s wants Prepared food Took inventory Dating/ Labeling Utilization of Clover, Shopkeep POS system Bartending duties Welcomed and directed guests to tables, organized reservations, booked parties Answered questions and suggested menu items, created opportunities for upselling and recommended items based on the customer’s wants Prepared food Took inventory Dating/ Labeling Utilization of Clover, Shopkeep POS system Bartending duties

Education

  • Medaille College
    Bachelor of Business Administration - BBA, Human Resources Management and Services
    2017 - 2021

Community

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