Experience

NAVY FEDERAL TITLE SERVICES, LLC

• United States
• Leasing Real Estate
• 1 - 100 Employee

• Coordinator

  • Aug 2020 - Present



Misha's Coffee

• United States
• Restaurants

• Barista

  • Nov 2019 - Aug 2020

  Providing excellent and friendly customer service. Taking drink/food orders, preparing them, and ringing up the customers accordingly.Maintaining a clean and sanitary environment throughout the shop both behind the counter and in the customer/seating area(s).



Altar'd State

• United States
• Retail
• 1 - 100 Employee

• Brand Representative

  • Oct 2019 - Aug 2020

  Providing excellent customer service. Assisting customers in finding the items they're looking for and suggesting items I think they'd like, as well as getting items that are out of reach for them.Maintaining cleanliness and organization throughout the store. Ensuring the sales floor looks and displays are attractive and shoppable.Performing various tasks per the manager's request(s) while staying available to assist customers as needed.Helping with product markdowns and store floorsets accurately and efficiently.



Westside Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Shift Manager

  • Jul 2017 - Jun 2019

  Overseeing general store functions; managing employees during their shifts and ensuring tasks are done properly and in a timely manner. Counting drivers tips at the end of their shifts, determining when to cut employees based on how busy we were.Performing the opening and closing duties for the store. Counting the registers and making sure everything is in balance and deposits are prepared properly. Ensuring that all cleaning and prep tasks are completed properly upon opening or closing the store.General food prep and ensuring the kitchen and food prep areas are running smoothly and efficiently.Maintaining cleanliness in all work areas, kitchen, and dining room.Providing excellent customer service; answering phones, greeting customers, taking orders, taking food to tables, delivering food (when not managing the store).



Bath & Body Works and White Barn

• Seasonal Sales Associate

  • Oct 2016 - Jan 2017



Northwest Pediatrics Inc

• United States
• Medical Practices
• 1 - 100 Employee

• Front Desk Receptionist

  • Jun 2015 - Jul 2016

  Answering phones and directing calls using a multi-line phone system.Pleasantly greeting patients upon arrival, providing a friendly check-in/check-out process, and collecting copays and deductible payments when required.Scheduling appointments both over the phone and in-personCalling patients to give appointment reminders, to schedule appointments per doctors' request, and to retrieve accurate insurance information as needed.Manually entering new patient and updated patient info from patient forms into the database.Verifying all patient's insurance before every appointment to ensure accurate insurance coverage and that we have the correct insurance information on file prior to patients' arrival.Ensuring that the front desk and waiting room area(s) are properly cleaned, organized, and sanitized throughout the day.

• Key Holder

  • Dec 2013 - Jun 2015

  Provide excellent customer service, run the cash register, maintain cleanliness throughout the store



Self-Employed

• Real Estate
• 1 - 100 Employee

• Nanny

  • Jun 2005 - Jan 2015

  Provide childcare while parents are at work, running errands, etc. Plan meals, organize and plan age appropriate activities



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Nov 2012 - Dec 2013

  Provide excellent customer service, run the cash register, maintain cleanliness throughout the store



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Aug 2011 - Sep 2012

  • Communication to managers, team and guests• Cultivation of guest loyalty and hospitality• Assisting with answering phone calls promptly and cheerfully• Ensuring restaurant cleanliness and maintaining pleasing aesthetics