Experience

Jetro Restaurant Depot

• United States
• Wholesale
• 700 & Above Employee

• Head Receptionist

  • Aug 2017 - Present

  •Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. •Directs visitors by maintaining employee and department directories; giving instructions. •Maintain security by following procedures; monitoring logbook; issuing visitors badges. •Process returns accurately. •Operate cash register proficiently •Perform office duties •Follow up with customers over the telephone. •Maintain work area clean. •Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. •Directs visitors by maintaining employee and department directories; giving instructions. •Maintain security by following procedures; monitoring logbook; issuing visitors badges. •Process returns accurately. •Operate cash register proficiently •Perform office duties •Follow up with customers over the telephone. •Maintain work area clean.



Fifth Third Bank

• United States
• Financial Services
• 700 & Above Employee

• Customer Service Representative

  • Sep 2013 - Jan 2017

  •Delivered consistent, excellent customer service on a day to day basis •Developed strong relationships with customers to ensure all needs were being met •Meet and exceed referral goals on a monthly and yearly basis •Accurately processed transaction while effectively detected fraud on accounts •Worked closely with business partners and peers to increase branch opportunities and profitability with daily focus •Delivered consistent, excellent customer service on a day to day basis •Developed strong relationships with customers to ensure all needs were being met •Meet and exceed referral goals on a monthly and yearly basis •Accurately processed transaction while effectively detected fraud on accounts •Worked closely with business partners and peers to increase branch opportunities and profitability with daily focus



Dollar Bank

• United States
• Banking
• 700 & Above Employee

• Teller Il

  • Jan 2010 - Mar 2012

  •Delivered prompt, accurate and excellent customer service •Initiated conversations to uncover customers needs and promoted the products and services •Balanced daily cash deposits and bank vault inventory with zero error rate •Processed transactions through the teller equipment on all retail and corporate accounts including, deposits, withdrawals,transfers, loan payments, cash advancements •Issued money orders, cashier checks, gift cards and saving bonds •Examined checks for identification and endorsement Show less



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Head Cashier

  • Mar 2008 - Sep 2009

  •Processed customers transactions in a timely manner and guaranteed high level of customer service •Worked as a team player performing cashier duties, customer assistance, cleaning and closing station •Assisted customers with food complaints •Helped trained new employees •Followed up with customers over the telephone •Processed customers transactions in a timely manner and guaranteed high level of customer service •Worked as a team player performing cashier duties, customer assistance, cleaning and closing station •Assisted customers with food complaints •Helped trained new employees •Followed up with customers over the telephone