Experience

BaubleBar Inc.

• United States
• Retail
• 1 - 100 Employee

• Customer Care Supervisor

  • Feb 2022 - Present

• Customer Care Team Lead

  • Nov 2020 - Feb 2022

• Customer Care Associate

  • Nov 2018 - Nov 2020



True Religion Brand Jeans

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Assistant Store Manager

  • Jul 2018 - Nov 2018

  Promoted to Assistant Store Manager after three years as a sales associateCounted cash drawers and declared bank depositsOpened and closed the store to secure safety of the buildingProvided exceptional customer services to consumers, including direct email and phone contact, and relationship building

• Sales Associate

  • Nov 2015 - Jul 2018

  Assisted manager in the development of floor set by shifting merchandise and creating a balance of merchandise within the store Greeted all customers to ensure a pleasurable shopping experienceGuided customers’ in styling outfits for purchase



Winston Retail

• Merchandise Coordinator

  • Mar 2018 - Jul 2018

  Merchandised brands such as Izod, Under Armour, Adidas, Calvin Klein, and more to brands’ directiveTraveled to stores such as Kohl’s, Modell’s, Lord and Taylor, etc. located all over the north region of New JerseyCommunicated with managers within stores to ensure everyone understood how the brands want the merchandised displayed Merchandised brands such as Izod, Under Armour, Adidas, Calvin Klein, and more to brands’ directiveTraveled to stores such as Kohl’s, Modell’s, Lord and Taylor, etc. located all over the north region of New JerseyCommunicated with managers within stores to ensure everyone understood how the brands want the merchandised displayed



NAVA Boutique

• Intern

  • Sep 2017 - Nov 2017

  Processed new shipment and placed merchandise on the sales floor daily Merchandised mannequins weekly that showcased the trends of the season and appealed to the customersStyled customers for personal events and occasions Planned and organized an after hours event for women at Johnson & Wales UniversityEnhanced instagram following for Wickenden Makers and Merchants Association (@shopwickenden) from 340 to 380 and counting Processed new shipment and placed merchandise on the sales floor daily Merchandised mannequins weekly that showcased the trends of the season and appealed to the customersStyled customers for personal events and occasions Planned and organized an after hours event for women at Johnson & Wales UniversityEnhanced instagram following for Wickenden Makers and Merchants Association (@shopwickenden) from 340 to 380 and counting



BELLA NYC Magazine

• Intern

  • Jun 2017 - Aug 2017

  Enhanced social media aesthetic and improved social media following Constructed instagram posts and created snapchat stories to keep the followers updated on the magazine daily Assisted Executive Assistant with administrative duties such as billing, emailing clients, and maintaining the Editor In Chief’s agendaWrote fashion pieces for BELLA Blog updating the magazine’s following with the newest fashion trends and tips biweekly Edited and proofread issue to ensure the Summer LA and NYC issue was print ready



ShopRite

• Food and Beverage Services
• 700 & Above Employee

• Deli Counter Consultant

  • Nov 2013 - Aug 2016

  Received and took into consideration the customers’ wants and needs when completing orderKept the work area clean for a neat experience for all associates Maintained a well-stocked merchandise showcase Received and took into consideration the customers’ wants and needs when completing orderKept the work area clean for a neat experience for all associates Maintained a well-stocked merchandise showcase