Elizabeth Pippin Nelson, MSc
Chief Executive Officer at Milkin' Cookie- Claim this Profile
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Bio
Suzanne Accashian
Excellent team member. Hard working. Dedicated.
Suzanne Accashian
Excellent team member. Hard working. Dedicated.
Suzanne Accashian
Excellent team member. Hard working. Dedicated.
Suzanne Accashian
Excellent team member. Hard working. Dedicated.
Credentials
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Mental Health First Aid
-Jan, 2015- Oct, 2024
Experience
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Milkin' Cookie
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United States
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Food Production
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1 - 100 Employee
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Chief Executive Officer
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Jul 2022 - Present
Milkin' Cookie, Inc' is a Boutique Lactation Company based in Charlotte, NC. Milkin' Cookie, Inc' is a Boutique Lactation Company based in Charlotte, NC.
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Optum
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United States
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Hospitals and Health Care
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300 - 400 Employee
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Acute Care Specialist
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Oct 2019 - Jun 2022
Optum Infusion Pharmacy is a provider of the medications, treatment management, nursing resources, insurance support, and advocacy services needed by people requiring Home Infusion Therapy. • Identify prospective, high volume clients in target groups for assigned area - Core therapies include Biologics, TPN, Antibiotics, and Inotropes. o Finished 2020 at 133% to plan o Currently at 109% to plan for 2021 • Secure appointments and qualify call points focusing on Oncology, Rheumatology, Infectious Disease, Orthopedics’, Gastroenterology, Cardiology, Urology, and Neurology. • Confirm that Pharmacy staff are informed of all target accounts and specific client needs to ensure proper infusion, nursing, and other skilled services for the clients are arranged • Conduct follow - up on all maintenance accounts to ascertain continued satisfaction with Optum Infusion Services • Serve as liaison between the account and the Pharmacy to facilitate communication and resolve problems when/if they arise • Provides in - services to accounts as needed and bedside prepare to discharge guidance for patients • Participates in exhibits and seminars to promote Optum Infusion Services Show less
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Acadia Healthcare
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United States
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Hospitals and Health Care
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Director Of Business Development
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Jan 2019 - Oct 2019
Acadia Healthcare is an international behavioral health company with over 750 hospitals and clinics within their network.• Maintained partnerships with businesses in the health care, substance abuse and mental health fields through in person meetings, and phone calls ensuring Acadia Healthcare is the provider of choice for commercial and public sector businesses and providing excellent customer service. • Identified key decision makers in my respective territories and introduced these decision makers to Acadia programs. • Facilitated the receiving of 60+ referrals monthly from the field, reviewed the clinical packet to determine what facilities in network would best meet the treatment needs of the patient, ensuring a quick disposition from the facilities, targeting a facility for admission, and managed the case to admission yielding a qualified conversion ratio of over 50% • Developed relationships with primary and secondary referrals in my respective states: Psychiatrists, Psychologists, Case Managers, Direct Services Providers, Social Workers, Counselors, Student Support Services, Emergency Rooms, Primary Care Providers, Faith Based Organizations and Military Hospitals/ Clinics. • Utilized the RTS and SalesForce databases to track the process of a referral while providing real time updates to referral sources and facilities on the status of referrals. • Worked as a liaison for both the facilities and referral sources to adequately relay pertinent information while increasing market share in respective states by an average of over 50% annually with some states as high as a 400% increase. • Successfully negotiated contracts between instate Medicaid providers and out of state facilities.•Overhauled and oversaw the Business Development team at a struggling facility which yielded a 50% increase in referral volume and ultimately led to the addition of 20 beds to increase treatment capacity at a rural hospital. Show less
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Treatment Placement Specialist
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Jan 2018 - Dec 2018
• Covered NC and SC - driving business specifically to Village Behavioral Health • Averaged 25 referrals per month• Increased occupancy from 75% to 97%
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Sr. Resource Coordinator
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Jan 2017 - Dec 2017
• Covered NC, SC, AL, PA, NJ, DE, and AK• Actively managed a case load of 75 referrals – placing adolescents into residential treatment facilities across the US• Finished the year at 150% to plan• Finished 1st out of 20 reps nationwide
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Resource Coordinator
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Jun 2015 - Dec 2016
• Covered the NC, SC, and AL territory• Actively managed a case load of 45 referrals - placing adolescents into residential treatment facilities across the US• Finished the year at 125% to plan• Finished 3rd out of 15 reps nationwide
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Monarch
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United States
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Online Audio and Video Media
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1 - 100 Employee
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Community Liaison
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Jan 2015 - Jul 2015
Monarch is a nonprofit organization that supports people with intellectual and developmental disabilities, mental illness, and substance use disorders. • Established and maintained relationships with referral sources in the community • Increased the Intensive In Home referrals by 40% creating a waitlist in less than 3 months • Participated in consumer and community programs to share information about Monarch and the service lines offered • Conducted a market analysis of all competitors and marketed accordingly to insure that Monarch was at the fore front of the market Show less
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Belk
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Morocco
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IT Services and IT Consulting
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1 - 100 Employee
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Michael Kors Brand Specialist
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Jun 2014 - Dec 2014
Belk is a multimillion dollar retail store that is family owned and operated in the southeastern United States. • Successfully grew sales by 15% per month for a consecutive 5 months averaging $70,000 per month in sales • Assisted in the boutique redesign and oversaw the remodeling project • Laid out sale sets to coordinate with marketing events to successfully promote each months new clothing and handbag lines • Worked closely with store managers to insure that the monthly ‘sales plan’ was met and exceeded • Provided customers with personal shopping experiences which allowed me to tailor their wardrobe needs to their personal styles Show less
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Strategic Behavioral Health
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United States
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Mental Health Care
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100 - 200 Employee
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Community Liaison/Director of Business Development – Western Region
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May 2013 - Jun 2014
Strategic Behavioral Center – Charlotte is a 58 bed Psychiatric Residential Treatment Facility for adolescents ages 12 – 17. • Marketed the spectrum of services provided by SBC to mental health professionals in 51 counties in NC as well as all of SC • Developed and maintained relationships with referral sources to maintain Census oSuccessfully grew the Western region’s market share from 9% to 46% in 12 months • Consistently averaged over 45 PRTF calls per month through strategic, targeted marketing efforts • Continuously monitored clinical outcomes and referral source expectations and adjusted methodology accordingly • Provided exemplary customer service through constant communication from referral to discharge • Built and maintained relationships with key leaders within the LME MCO organizations Show less
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North Campus Crossing
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United States
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Leasing Director and Community Coordinator
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Mar 2012 - May 2013
• Planned and executed resident events in order to keep resident retention high; averaging over 300 attendees at each event • Networked with vendors and charities in order to implement community wide programs as a way to give back • Implemented and executed the pet and the repeat violators programs in coordination with Animal Control and the Greenville Police Department • Worked extensively with Yardi and developed a robust knowledge of leasing protocol • Planned and executed resident events in order to keep resident retention high; averaging over 300 attendees at each event • Networked with vendors and charities in order to implement community wide programs as a way to give back • Implemented and executed the pet and the repeat violators programs in coordination with Animal Control and the Greenville Police Department • Worked extensively with Yardi and developed a robust knowledge of leasing protocol
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PUROLOGIX WATER SERVICES, INC.
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United States
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Manufacturing
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1 - 100 Employee
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Account Manager
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Jul 2009 - Aug 2010
• Sold water purification packages at the commercial level to businesses throughout North Carolina. • Worked closely with different industries to secure multiple cooler deals that ranged from $7,000 - $113,000. • Singlehandedly negotiated a 39 cooler deal/5 year deal for a pharmaceutical plant for $113,000. • Built upon my experience in consultative selling, from existing account management to lead generation and cold calling, needs analysis, closing and post-sales service. • Worked independently and on teams to negotiate and coordinate contracts. Show less
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Advocate Health Care
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United States
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Hospitals and Health Care
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700 & Above Employee
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Community Relations and Business Development Intern
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Jan 2009 - May 2009
• Assisted business development team in reaching strategic and marketing goals. • Conducted event coordination and planning for the Senior market by promoting Health Centers physicians through current and upcoming service lines. • Created high quality physician lectures for community health events. • Delivered quality wellness programs to the Senior market in the Chicago area. • Communicated and educated Government Officials on Advocate Medical Groups products and services. • Coordinated, researched, and organized competitive analysis of community Health Centers markets. Show less
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National Account Executive
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May 2008 - May 2009
The Campus Special, a national marketing/advertising company that targets the college demographic. • Initiated and solidified client relationships. • Consistently exceeded sales quotas and weekly bonuses. • Ranked 4th out of 175 Account Executives nationwide; sold over $80,000 in revenue in 10 weeks. • Increased the Greenville, NC and Tuscaloosa, AL markets by over 50% each. • Singlehandedly built the Davis, CA market from the ground up selling $20,000 in 3 weeks. • Excelled in building and maintaining rapport with all types of clients. Show less
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Education
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2010 - 2011
The University of Stirling
Master of Science (MSc), Strategic Public Relations and Communication Management -
2005 - 2009
East Carolina University
Bachelor of Science (BS), Health Services Administration
Community
