Experience

Reliable Office Solutions, Inc
• United States
• Retail Office Equipment
• 1 - 100 Employee
• Service Dispatcher

  • May 2022 - Present


Conduent

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• chargeback coordinator

  • Nov 2020 - May 2022

  Login into merchant sites daily to obtain open chargebacks, export and import the data to the Conduent application. Be able to identify the reason for the customers dispute. Prepare appropriate documents to respond to the chargeback inquiries. Utilize Conduent applications to process debits and/or credits based on chargeback dispute results. Interface with our merchant banks, customers and other departments. Maintain the chargeback reports. Prioritize workload and meet deadlines.

• Customer Service Team Lead

  • Jul 2018 - Nov 2020

• Customer Service Representative

  • May 2016 - Jul 2018


UPS
• United States
• Truck Transportation
• 700 & Above Employee
• Package Handler

  • Jun 2020 - Sep 2020


The CollegeBound Network - A CareerCo Company

• United States
• Technology, Information and Internet

• Career Advisor

  • Jun 2013 - May 2016

  Help assist prospects with their job search and helping them find programs in their area to make them more marketable Help assist prospects with their job search and helping them find programs in their area to make them more marketable


Kohl's Department Stores
• United States
• 1 - 100 Employee
• Sales Associate

  • Dec 2015 - Apr 2016


New York & Company

• United States
• Retail
• 700 & Above Employee

• sales associate

  • Oct 2010 - Jun 2013

  I serviced the customers and helped them find any item they were looking for. I serviced the customers and helped them find any item they were looking for.



Avon, Inc

• United States
• Investment Management

• Sales Representative

  • Apr 2011 - Aug 2012

  Manage home business Assist customers with inquiries and purchases Manage home business Assist customers with inquiries and purchases


Kingsborough Community College
• United States
• Higher Education
• 700 & Above Employee
• student aide

  • 2012 - 2012


Kingsborough Scepter Newspaper

• Assistant

  • Aug 2011 - Dec 2011

  Filed papers Write news stories Delivered/Received mail Filed papers Write news stories Delivered/Received mail



Pathmark Stores, Inc.

• Retail Groceries
• 700 & Above Employee

• cashier

  • Sep 2010 - Oct 2010

  I handled the customers money, cash, debit/credit and WIC checks. I serviced the customers to them find the right food they were looking for. I handled the customers money, cash, debit/credit and WIC checks. I serviced the customers to them find the right food they were looking for.