Experience

CENTER FOR PEDIATRIC BEHAVIORAL HEALTH

• United States
• Medical Practices
• 1 - 100 Employee

• Intake Coordinator

  • Apr 2022 - Present

  • Answering phone calls in an office setting • Schedule, cancel and open sessions • Provide information about the programs and answer some insurance questions • Obtaining and inputting (via scanner) all information to begin services into TotalABA/ TotalTherapy • Sending and receiving records or faxes • Verify Insurances • Answering phone calls in an office setting • Schedule, cancel and open sessions • Provide information about the programs and answer some insurance questions • Obtaining and inputting (via scanner) all information to begin services into TotalABA/ TotalTherapy • Sending and receiving records or faxes • Verify Insurances



Wrightsville Family Practice

• Wilmington, North Carolina, United States

• Healthcare Administrator

  • Sep 2021 - Apr 2022

  Providing excellent customer service • Answering multiple phone calls in a busy office environment • Sending faxes to other providers • Verifying insurance and collecting co-pays • Scheduling office visits • Printing office notes and filing charts Providing excellent customer service • Answering multiple phone calls in a busy office environment • Sending faxes to other providers • Verifying insurance and collecting co-pays • Scheduling office visits • Printing office notes and filing charts



The UPS Store

• United States
• Retail
• 700 & Above Employee

• UPS Store Associate

  • Dec 2020 - Aug 2021

  -Execution of processing shipments efficiently and effectively - Delivers excellent customer service skill over the phone and in person -Practices leadership, communication skills, and computer skills -Able to package shipments carefully and responsibly -Execution of processing shipments efficiently and effectively - Delivers excellent customer service skill over the phone and in person -Practices leadership, communication skills, and computer skills -Able to package shipments carefully and responsibly



Salon L

• North Wales, Pennsylvania

• Shampoo Assistant

  • Dec 2013 - Jun 2019

  •Responsible for washing client's hair • Excellent Customer service skills. Including making clients comfortable, offering clients water, coffee or tea. • Clean up including: sweeping floors, washing dishes, stocking bathrooms, emptying/taking the trash out, doing laundry and making sure everything is put away at the end of the day • Help guide new employees •Responsible for washing client's hair • Excellent Customer service skills. Including making clients comfortable, offering clients water, coffee or tea. • Clean up including: sweeping floors, washing dishes, stocking bathrooms, emptying/taking the trash out, doing laundry and making sure everything is put away at the end of the day • Help guide new employees



East Stroudsburg University of Pennsylvania

• Higher Education
• 700 & Above Employee

• Desk Receptionist

  • Aug 2018 - May 2019

  •Monitor who enters and exits the building • Provide visitor passes to guests and make sure minors have proper paper work filled out • Desk is open 24 -7 • Provide information to students or families if questions arise. •Monitor who enters and exits the building • Provide visitor passes to guests and make sure minors have proper paper work filled out • Desk is open 24 -7 • Provide information to students or families if questions arise.