Experience

EmpowerBank Ltd

• Banking
• 1 - 100 Employee

• Manager Operations and Agency banking

  • Sep 2018 - Present

  Responsible and accountable for the management of day to day bankingoperations, driving the development and growth of the business in a sustainablemanner.• Formulates, manages, and cascades departmental strategy in line withmicro bank policy.• Conducts and facilitates user operating system tests.• Prepares and writes user tests scripts for testing.• Sign-off operating system changes and updates in line with micro bankpolicy.• Conducts operational branch and departmental inspections.• Prepares monthly regulatory returns.• Prepares weekly and monthly operational reports.• Management of debit card orders and distribution to branches.• Attends and resolves branch queries.• Manages and monitors micro bank cash requirements and holdings.• Facilitates branch cash requests.• Reviews procedures and processes for efficient and effective delivery ofcustomer service by branches.• Writes operational processes and procedure manuals for new products.• Conducts branch inspections and make recommendations to provideadequate controls and to be compliant with regulations.• Supervision of Operations and ICT staff.• Manage and approve recruitment of micro bank Agents.

• Retail Manager

  • Jun 2018 - Aug 2018

  Responsible for:• Deposit mobilization.• Managing branch activities through branch managers.• Management of client relationships.• Growing quality loan book.Approval of loans within own limit.• Recovery of delinquent loans.• Formulation of branch operational strategies to meet customerexpectations.• Conducts branch inspections and writing reports.• Consolidates branch budgets.• Management of bank assets.• Manage branch cash.• Manage branch and staff performance.• Assess staff developmental needs and recommends appropriatetraining.



Nedbank Zimbabwe Limited

• Zimbabwe
• Banking
• 100 - 200 Employee

• Branch Team leader

  • Sep 2017 - Jun 2018

  • Managing credit matters. • Business Development and Selling bank products. • Managing Client Relationships. • Management of Staff. • Driving and monitoring branch performance. • Managing operational issues. • Cash Management. • Managing credit matters. • Business Development and Selling bank products. • Managing Client Relationships. • Management of Staff. • Driving and monitoring branch performance. • Managing operational issues. • Cash Management.



Afric Oil Petroleum

• South Africa
• Oil and Gas
• 1 - 100 Employee

• Accountant

  • Sep 2015 - Aug 2017

  Processing cash requisitions from departments. • Capturing all invoices on Accpacc system (accounting system). • Requesting petty cash. • Accepting cash from Retail and doing banking. • Making all payments. • Invoicing in Accpac system. • Reconciliation of bank account and Cash book. • Taking customer orders and raising invoice on Accpac. • Purchasing product for the depot and clients. • Following up on aged accounts. • Balancing of all accounts. • Processing of client orders. • Capturing Purchase orders. • Bank Reconciliation & Wages preparation



AfrAsia Bank Limited

• Mauritius
• Banking
• 300 - 400 Employee

• Branch Manager

  • Feb 2001 - Feb 2015

  I join then Kingdom bank in February of the year 2000, where I started off as a teller and rose through the ranks in different departments covering operations, reconciliations, credit, and international banking until I became branch manager. I was assigned to lead various branches and was eventually transferred to a flagship branch which covered, private banking clients and corporates. I join then Kingdom bank in February of the year 2000, where I started off as a teller and rose through the ranks in different departments covering operations, reconciliations, credit, and international banking until I became branch manager. I was assigned to lead various branches and was eventually transferred to a flagship branch which covered, private banking clients and corporates.