Experience

Consolidated Bank Of Kenya Limited

• Financial Services
• 200 - 300 Employee

• Officer In Charge - Central Operations Unit

  • Feb 2015 - Present

  Supervise and ensure validation is done, cheques are ordered on time, loans are disbursed, salaries are processed, reconciliations are done on time, check all postings through call over, manage leave days, ensure all queries are answered on time and respond to all audit queries on time and ensure closure.

• Officer in charge - Clearing Department

  • Jan 2011 - Feb 2015

  Ensure the incoming and outgoing files from and to Central Bank are acted upon on time. Deal with queries from other banks, reconcile all clearing accounts, deal with customer complaints accordingly, carryout performance appraisals for my team, manage leave days and training needs for my team.



Consolidated Bank Of Kenya Limited

• Financial Services
• 200 - 300 Employee

• Section Head

  • Sep 2008 - Nov 2010

  Deal with customer complaints and ensure all queries are attended to satisfactorily. Ensure the branch maintains the set limits.Balance the vault and ATM cash.Supervise tellers and personal bankers.Ensure all the accounts in the branch are reconciled.

• Personal Banker

  • Nov 2007 - Sep 2008

  Operning accountsDeal with customers' queriesGive account balances to customersDeal with customer complaints and escalate to the respective personnel.

• Bank Teller

  • Aug 2005 - Nov 2007

  Receiving and making payments to the customers.Issuing and processing bankers cheques and bank draftsProcess foreign exchange transactionsProcess local and international telegraphic transfersReconcile assisgned accounts

• Administrative Assistant

  • Aug 1997 - Aug 2005

  Handle incoming and outgoing correspondence Handle the Head Office petty cashTake minutes during meetingsOrganise Board MeetingsProvide staff services like hotel and plane bookingsPreparation of financial reports, memos and lettersRelieving the Personal Assistant to the CEO