Experience

SIKA SARNAFIL

• United States
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2016 - Present

  Continuously track information database (Salesforce.com) to obtain updated project information and maintain a list of current projects.Prepare and submit reports as required in order to communicate project activity, resource requirements and forecasting.Work closely with project managers to finalize contract jobs; provide exclusive product close-out packages to owners upon job completion. Maintain positive and proactive relationships with managers, co-workers and customers.Research inquiries and promptly answer questions from customers and sales representatives as they arise.Process inter-company SAP transactions and convert into Structure database for reporting. Process various monthly reports including bank reconciliation. Provide support and assistance for annual audit and special projects as required. Coordinate various year-end projects such as customer sales evaluations.Create new customer and project files based on information received from online database. Verify credit limits for new customers based on available information; evaluate and determine status of existing customer accounts when awarded with new projects.Monitor SAP and utilize the Sales and Distribution module of SAP to obtain updated customer and sales information.Contact delinquent accounts; record communications in customer files.Work with customers and internal departments to resolve delinquent accounts.Review, document and improve upon current processes and procedures.Remain proficient in Sika Sarnafil and Sarnafil Services operational procedures.



Todrin Industries, Inc. Contract Manufacturer

• Production Scheduler

  • Feb 2014 - Aug 2016

  Maintain Shoptech E2 Shop System to generate production schedules. Amend schedules to reflect current stock and attain the highest efficiency in productionConstruct and maintain effective relationships within departments at all levelsMonitor, track, and report activity in various departments to manage future production.Ensure interoffice and customer goals are met or exceeded by effectively presenting information at weekly and monthly meetings and responding to questions from managers, suppliers, and employees in a professional manner. Provide dispatch lists, updated frequently to maintain flow of production and on-time delivery; also to guide alternate direction for shop foreman when necessary.Communicate with purchasing to confirm appropriate stock levels for upcoming projects.Perform various miscellaneous daily activities to meet internal and external requirements including A/R using QuickBooks.



Margaritelli USA

• Office Manager

  • Oct 2002 - May 2013

  General administrative duties including but not limited to accounts payable/receivable using Peachtree software, filing, faxing, and scanning; ordering office supplies.Purchasing of wood flooring and accessories from both domestic and international vendors.Container imports. Work closely with freight forwarders to keep in compliance with Customs entry requirements. Schedule international and domestic deliveries and/or pick ups via LTL Carriers, UPS, Fed-ex, DHLMaintain all company licenses, memberships and corporate fees.Balance company bank accountsManage calendars; make travel arrangementsCreate and maintain various Microsoft Office documentsMaintain orderly folders on shared drive (organize electronic folders, ensure files are correctly named and saved in proper folders and delete outdated files)Manage client/vendor records to maintain a well organized office.



APA Transport

• Billing Clerk / Dispatch

  • Feb 1999 - Jan 2002

  Data entry with an average of 600 bills per night; typing 60-70 wpm. Direct incoming/outgoing phone calls in a professional manner.Organize and edit dispatch manuals throughout the 16 operating freight terminals. Schedule drivers for OTR deliveries avoiding delay times to move freight on schedule. (familiar with union rules) Data entry with an average of 600 bills per night; typing 60-70 wpm. Direct incoming/outgoing phone calls in a professional manner.Organize and edit dispatch manuals throughout the 16 operating freight terminals. Schedule drivers for OTR deliveries avoiding delay times to move freight on schedule. (familiar with union rules)



Dunkin Donuts ~ Abington, MA

• Your personal coffee/pastry attendant!!!

  • Oct 1990 - Aug 1998

  They paid me to make people smile; not a bad job! They paid me to make people smile; not a bad job!