Camera Operator

• Jan 2023 - Present

Temporary Sales Associate

• May 2023 - Sep 2023

I delivered knowledgeable, thoughtful, and inspiring customer service and played an integral role in achieving store sales and metric goals during the summer 2023 season. I delivered knowledgeable, thoughtful, and inspiring customer service and played an integral role in achieving store sales and metric goals during the summer 2023 season.

Customer Service Manager

• Oct 2017 - Oct 2019

• Partnered with the IT department as a representative of Customer Service to build a new cross departmental operating system. • Served as point of contact for key strategic accounts and supported sales leadership with promotional concerns, account setup, and special requests. • Managed and coached a team of seven to assure all department goals were reached, consistently exceeded KPI statistics (key performance indicators) • I personally managed all orders and requests for our international accounts • Updated the filing system for the resale certificates my department collected. This helped streamline accounting audits with centralized record keeping • Maintained records of customer service standard operating procedures, ensuring they were consistently up to date with changing processes. Show less