Experience

Agile Talent Consulting
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Associate

  • Feb 2023 - Present

DarrowEverett LLP
• United States
• Law Practice
• 1 - 100 Employee
• Paralegal

  • Aug 2022 - Jan 2023


Silva, Thomas, Martland & Offenberg,Ltd.

• Legal Assistant Paralegal

  • Jan 2021 - Aug 2022

  Real Estate and Probate Legal Assistant Paralegal Real Estate and Probate Legal Assistant Paralegal


Newport Vineyards
• United States
• Wine & Spirits
• 1 - 100 Employee
• Tasting Room Associate

  • Mar 2019 - Jan 2021


MASSACHUSETTS PUBLIC INTEREST RESEARCH GROUP

• Civic and Social Organizations
• 1 - 100 Employee

• Legislative Coordinating Intern

  • 2019 - 2020

  Worked for the 100% Renewable Energy Campaign for the MASSPIRG Dartmouth Chapter with the goal being to pass a bill to instill 100% renewable energy on the University of Massachusetts Dartmouth campus by 2020. Worked for the 100% Renewable Energy Campaign for the MASSPIRG Dartmouth Chapter with the goal being to pass a bill to instill 100% renewable energy on the University of Massachusetts Dartmouth campus by 2020.



Upserve

• Indonesia
• Food and Beverage Services
• 1 - 100 Employee

• Business Operations Intern

  • Aug 2018 - Mar 2019

  As part of the Business Operations team, this role focused on both data quality assurance and risk mitigation through the lead review and approval process. ● Collected data required to conduct lead approval/ risk management activities by researching and verifying business information. ● Performed reviews of sales leads to ensure data hygiene, correcting inaccurate records. ● Created detailed records within Salesforce to identify duplicate and fraudulent proposed leads. ● Organized technical documentation and cataloged contracts. Show less

• Learning and Development Intern

  • Sep 2017 - Mar 2018

  Worked directly with the head of Learning and Development to develop employee and customer education modules on restaurant technology products including Point-of Sale, Upserve Payments, and Upserve HQ ● Scripted content for the development and production of instructor-led and web-based product trainings (for both employees and external users) ● Created e-Learning modules for self-directed (employee and customer education) ● Carefully reviewed and tested web-based courses for design, consistency and functionality ● Deconstructed course programming to identify issues and generate solutions ● Performed troubleshooting on course issues in the development phase and as reported by users ● Proofread and updated training materials ● Maintained course catalog Show less



Teespring

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Customer Support Intern

  • 2014 - 2015

  Hired to provide supplemental customer support for a high-tech internet-based sales platform. Independently managed customer support inquiries received via email. Resolved order, billing, and delivery issues using problem-analysis skills and issue resolution. Hired to provide supplemental customer support for a high-tech internet-based sales platform. Independently managed customer support inquiries received via email. Resolved order, billing, and delivery issues using problem-analysis skills and issue resolution.