Part Coordinator

• May 2021 - Present

Procure parts and accessories for class A, B, C vehicles and trailersBuild and maintain set amount clients and internal customers by keeping up and studying metrics and trendsWork with internal customers in a professional, courteous manner to solve recurring problem(s)Become familiar with client’s vehicle assignments and forecast needed repairsLocate parts and products that are difficult to find and negotiate with vendors to ensure the best pricingAccurately quote parts and input information into our management systemTrack lost sales through supply chain analysisMultitask and work collaboratively with other parts coordinators for maximum execution VLOOKUP and Pivot Table experience in Microsoft ExcelVendor Management and application

Service Manager

• Jan 2021 - May 2021

Supervise the flow of cars within the service department.Conduct research, compile data, and prepare estimations of service needing to be conducted on customers' vehicles.Coordinate and direct office services, such as records, vendor tickets, KPI quota, personnel issues, and housekeeping, to aid business standards.Deliver excellent customer service. Supervise the flow of cars within the service department.Conduct research, compile data, and prepare estimations of service needing to be conducted on customers' vehicles.Coordinate and direct office services, such as records, vendor tickets, KPI quota, personnel issues, and housekeeping, to aid business standards.Deliver excellent customer service.

Store Manager

• May 2020 - Jan 2021

Confer with clients to discuss their options and goals so that parts lookup and plans for longevity with the parts needed can be optimally provided.Prepare and maintain records and files, including documentation such as clients' personal and warranty information as well as services provided.Develop and maintain relationships with our community to maintain superior customer loyalty.Analyze information from interviews, educational and previous employment records, consultation with other professionals, and diagnostic evaluations to assess potential employee abilities and eligibility for employment.Investigate, log, and resolve alleged and actual theft, violations of policy, and compliance concerns.Audit sites to ensure inventory is processed, handled, and monitored appropriately, and document any errors or failures.Create a pleasant atmosphere for employees to learn through communication, teamwork and shared experiences

Assistant Store Manager

• Jul 2019 - May 2020

Logistics Account Executive Trainee

• Feb 2019 - Jul 2019

Sales Associate

• Sep 2018 - Feb 2019

OEM Parts Specialist

• Apr 2018 - Sep 2018

Assistant Store Manager

• Dec 2015 - Mar 2018

• Assist customers with finding merchandise for their vehicles• Answer vehicle related questions• Customer service over the phone and in person• Handling and counting money at the end of the work day• Testing batteries and starters• Counting the safe• Conducting Audits • Assist customers with finding merchandise for their vehicles• Answer vehicle related questions• Customer service over the phone and in person• Handling and counting money at the end of the work day• Testing batteries and starters• Counting the safe• Conducting Audits

Community Assistant

• Apr 2015 - Nov 2015

Server

• Nov 2014 - Apr 2015