Director, Human Resources and Facilities Management

• Jan 2023 - Present

Human Resources Manager

• Aug 2018 - Present

•Develop and implement HR plans, personnel policies and procedures for all company personnel.•Prepare and maintain employee and supervisor’s guidelines manuals and other policies/procedures as applicable.•Provide guidance to staff and managers on HR policies and procedures.•Organize employee benefits enrollment, wellness, and 401(k) programs.•Maintain HR data and records, perform benefits selection, implementation and administration, including communicating benefits information to employees and approval of related invoices for payment.•Conduct recruitment efforts for all exempt and non-exempt personnel, temporary employees and interns; including writing and posting position descriptions, interviewing and selection process and onboarding of new-employees.•Process bi-weekly payroll.•Coordinate employee engagement activities and volunteer opportunities.•Coordinate clerical services for the President/CEO.•Establishes and maintains department records and reports.•Monitor and direct career path program and staff performance evaluation process. • Provide Predictive Index Behavioral Assessment training to employees as a certified practitioner.•Coordinate compilation of information and distribution or monthly and quarterly reports for the Board of Directors.•Responsible for 50+ Farmers of Salem Insurance and Salem Oak Agency employees. Show less

Human Resources Manager

• Aug 2018 - Present

Salem Risk Associates (SRA) is a subsidiary of Farmers of Salem. •Develop and implement HR plans, personnel policies and procedures for all company personnel. •Prepare and maintain employee and supervisor’s guidelines manuals and other policies/procedures as applicable. •Provide guidance to staff and managers on HR policies and procedures. •Organize employee benefits enrollment, wellness, and 401(k) programs. •Maintain HR data and records, perform benefits selection, implementation and administration, including communicating benefits information to employees and approval of related invoices for payment. •Conduct recruitment efforts for all exempt and non-exempt personnel, temporary employees and interns; including writing and posting position descriptions, interviewing and selection process and onboarding of new-employees. •Process bi-weekly payroll. •Coordinate employee engagement activities and volunteer opportunities. •Coordinate clerical services for the President/CEO. •Establishes and maintains department records and reports. •Monitor and direct career path program and staff performance evaluation process. • Provide Predictive Index Behavioral Assessment training to employees as a certified practitioner. •Coordinate compilation of information and distribution or monthly and quarterly reports for the Board of Directors. •Responsible for 50+ Farmers of Salem Insurance and Salem Oak Agency employees. Show less

Human Resources Manager

• Jun 2016 - Aug 2018

•Implemented new human capital management system to make processes more efficient for applicant tracking and task management. •Introduced a new Employee Wellness Program to build awareness and add value to the company's benefit offering. •Implement and annually update compensation program; rewrite job descriptions as necessary; analyze compensation; monitor the performance evaluation program and revises as necessary. •Develop, recommend and implement personnel policies and procedures; prepare and maintain handbook on policies and procedures; perform benefits administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of policies for cost-effectiveness, information activities program and cash flow. •Conduct recruitment effort for all exempt and nonexempt personnel, students and seasonal employees; conduct new-employee orientations; monitors career-pathing program, employee relations counseling, outplacement counseling and exit interviewing; write and place advertisements. •Establish and maintain department records and reports. Participate in administrative staff meetings and attend other meetings, such as seminars. Maintain company organization charts and employee directory. •Evaluate reports, decisions and results of department in relation to established goals. •Recommend new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed. •Organize employee benefits enrollment, wellness, and 401(k) programs. •Process bi-weekly payroll. Familiar with PayChex and Paycom payroll systems. •Responsible for 100+ Hamilton Jewelers, Hamilton Insignia, and H1912 Jewelers employees in NJ, PA and FL. Show less

Store Manager

• Jun 2014 - Jun 2016

• Led a team of 5-10 team members, 1 assistant manager, and 2 key holders• Drove store to 8th rank out of 110 locations in the country on the performance scorecard in FY16.• Hire, train, motivate and retain a team of qualified associates that communicate and represent the Vera Bradley philosophy• Utilize human resources systems daily, including: Kenexa, Brassring, ADP, Workday, Scheduling/Workforce Planning System and Task Manager System.• Manage all human resource related functions including: Networking/Recruiting, Onboarding and I-9 compliance, Performance Management, Payroll and Scheduling, Health and Safety, and Store Security.• Responsible for maintaining payroll budget and managing controllable expenses to maximize profitability.• Communicate the Vera Bradley brand aesthetic, culture, philosophy and lifestyle to the sales associates and customers.• Uphold the Vera Bradley brand standards through exceptional visual merchandising.• Oversee daily, weekly, monthly processes to ensure operational integrity.• Manage and support changes within the organization Show less

Assistant Store Manager

• Sep 2013 - Jun 2014

• Led a team of 10-15 team members and 1-2 key holders• Supervised daily operations including: Inventory Management, Loss Prevention, Safety Awareness, Replenishment, Supply Ordering and Shipping/Receiving. • Supervised human resource functions including: Payroll Forecasting, Talent Management, Performance Management and Evaluation, Succession Planning/Developing Talent Pipeline, Networking/ Recruiting, Interviewing, Onboarding, Coaching and Scheduling.• Assisted Visual Merchandising and Customer Service Experience.• Supported Florida Pop-Up Outlet location as Interim Store Manager. Show less

Retail Manager in Training

• Apr 2013 - Sep 2013

• Selected to be a part of the first MIT Program for Vera Bradley.• Trained directly with Store and District Managers throughout the NY/Metro and Mid-Atlantic Districts to better understand the business and strengthen knowledge. • Developed stronger leadership and communication skills.• Participated in National Sales Meeting and New Store Manager Training.• Accessed and analyze opportunities for the growth and success of the business.

Team Leader

• Sep 2012 - Mar 2013

• Led a team of 10-15 team members by encouraging them on a daily basis to work hard, arrive timely, and keep a positive work environment; conducting training; observing opportunities for growth.• Communicated effectively and became a bridge between higher-level management and subordinates by establishing trust. • Other responsibilities: analyzed store metrics and conversion; provided friendly customer service; opening and closing procedures; cash handling; organized inventory.

Sales

• Aug 2010 - Aug 2012

• Kept current in job-related product knowledge and skills.• Encouraged peers and allowed myself to be approachable for others to seek information. • Worked in a large Japanese market, where I learned how to work with and sell to by communicating effectively and embracing cultural differences.

Marketing

• Mar 2009 - Feb 2010

• Created and designed marketing strategies that helped to develop the business within the community and increased sales revenue.• Networked throughout the surrounding area to grow market.• Worked closely with the Owner/Operator and Marketing Director to assist them in strengthening their business and presence in the local community.• Tasked independently to accomplish multiple projects and achieved successful results.• Organized catering and fundraising events for the business.

Night Time Manager

• Aug 2008 - Mar 2009

• Led a team of 10-20 team members• Maintained a high-level customer service, quality of food and speed of service.• Supervised daily operations, observed opportunities and coached/trained team members.• Responsible for cash handling and daily reporting.