Experience

Renal Management Group LLC

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Patient Account Specialist

  • Jun 2021 - Present



Bob Lindsay Honda

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Service Representative

  • Apr 2019 - Jun 2021

• Service Representative

  • Apr 2019 - Jun 2021



HGS - Hinduja Global Solutions

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2018 - Apr 2019

  Provide customer support through social media to customers who have questions, concerns or confusion around a particular product or service. Being the voice of the brand, and maintaining a strong relationship between clients and their customers. Responsibilities: • Talk to customers over social media to resolve their questions or concerns. • Maintain and update customer information as necessary. • Professionally attempt to resolve and de-escalate any issues. • Escalate cases to a supervisor when necessary and appropriate. • Track case-related information for reporting purposes. • Upsell to customers as necessary. Show less



Fondulac Park District

• United States
• 1 - 100 Employee

• Animal Care Associate

  • Apr 2018 - Apr 2019

  Perform any combination of following duties to attend animals (horses, goats, pigs, sheep, chickens, and cows): - Feed and water animals according to schedules. - Clean and disinfect cages, pens, and yards and sterilize laboratory equipment and surgical instruments. - Examine animals for signs of illness and treat them according to instructions. - Transfer animals between quarters. - Adjust controls to regulate the temperature and humidity of animals' quarters. - Record information according to instructions, such as genealogy, diet, weight, medications, food intake, and license number. - Anesthetize, inoculate, shave, bathe, clip, and groom animals. - Repair cages, pens, or fenced yards. Groundskeeping & maintenance. Special event planning, design, construction, and coordination. Assist with other duties as needed: - Gift shop sales - Concessions Show less



Olive Garden

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Sep 2017 - Nov 2018

  Greet arriving and departing customers in a very friendly manner. Provide utmost assistance to every customer: - Assist them to their seats, - Provide them the menu list, - Introduce them to their server, & - Manage the Waiting List during peak hours. Complete all delegated tasks assigned to them by the management and make sure that everything has been completed before the end of their shift: - Wash dishes - Clean bathrooms - Bartend - Barback - Bus / Wash tables - Making salad / breadsticks - Rolling silverware - Stocking Show less



Cracker Barrel

• United States
• Restaurants
• 700 & Above Employee

• Hostess

  • Sep 2013 - Sep 2017

  Greet and welcome the customer upon entry to the restaurant. Seat customers at the first available table. Provide information about specials and changes to the menu. Keep an accurate and organized waiting list. Give customers an accurate expectation of how long they will wait to be seated. Meet any customers' needs. Answer the phones and email and take reservations. Attend to any outstanding requests the waiter or waitress is not able to attend to promptly. Small tasks to routinely complete: - Maintenance and cleanliness of menus, - Menu distribution, - Preparation and distribution of silverware and napkins to customers. Acknowledge customers warmly and thank them upon their departure. Additional tasks may include taking to-go orders from the phone or walk-in customers and basic cleaning tasks such as sweeping the entry of the restaurant and ensuring the cleanliness of the restroom facilities at a regular interval. Show less