Elizabeth López, MBA, AIF®, CRPS®, QKA

Senior Relationship Manager at USI Consulting Group
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Contact Information
us****@****om
(386) 825-5501
Location
Fresno, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • Qualified 401(k) Administrator (QKA)
    American Society of Pension Professionals and Actuaries
    Feb, 2023
    - Nov, 2024
  • Chartered Retirement Plans Specialist (CRPS®)
    College for Financial Planning
    Aug, 2019
    - Nov, 2024
  • Series 65 Securities License
    FINRA (Financial Industry Regulatory Authority)
    Jun, 2018
    - Nov, 2024
  • Series 26 Securities License
    Financial Industry Regulatory Authority (FINRA)
    May, 2016
    - Nov, 2024
  • Series 6 Securities License
    Financial Industry Regulatory Authority
    Apr, 2011
    - Nov, 2024
  • Series 63 Securities License
    Financial Industry Regulatory Authority
    Jul, 2011
    - Nov, 2024
  • Accident, Health & Life Agent
    California Department of Insurance
    Mar, 2016
    - Nov, 2024
  • Accredited Investment Fiduciary (AIF®)
    Fi360, A Broadridge company

Experience

  • USI Consulting Group
    • United States
    • Financial Services
    • 300 - 400 Employee
    • Senior Relationship Manager
      • Oct 2020 - Present

      •Establishes and maintains the relationship of 27 clients in the 401(k) mid-large market space- $1.3 B in assets. •Owns the overall relationship with the client & provides regular client service, such as: –Coordinate delivery of periodic 401(k) Committee meetings –Maintain service calls with clients & recordkeepers –Manager service agreements with clients –Understand client needs and engage resources / solutions to meet those needs –Lead client projects, ensuring timely completion –Review plan fees, make recommendations for fee changes, secure fee changes with clients –Negotiate with recordkeepers for services / fee concessions on behalf of clients –Consults with clients regarding fiduciary oversight of the plan, behavioral finance, industry trends, compliance, plan design, operational processes, and service enhancements •Works collaboratively with internal and external partners to serve clients • Mentor / train less experienced team members • Expert in the operation, design, & regulations governing DC plans •Understands clients needs, concerns & ideas. Identifies complex issues for clients & exercises discretion in identifying solutions that best meet the client’s business needs •Develops and implements unique solutions to client problems, ensuring compliance/ operational requirements • Designs and implements processes to improve business results globally •Participates in finals presentations and rebid RFPs and secures new business referrals •Internal Processes Committee Chair, Team Building Co-Chair, CRM Committee - enhance services, deliverables, and business processes. Show less

  • Regency Investment Advisors
    • Fresno, California
    • Retirement Plan Advisor
      • Feb 2018 - Jun 2020

      * Manage and maintain the book of business $120 million in assets. * Manage the RFP and Plan Conversion process: investment fee, recordkeeping fee, and TPA fee analysis; investment mappings, client presentations, finals presentation, participate in pre-conversion calls, and conduct employee pre- and post-conversion seminars. * Handle incoming plan sponsor emails or phone calls to provide operational expertise, share industry and organizational best practices, troubleshoot complex situations and resolve service issues. * Conduct Trustee reviews and Employee education meetings * Create and implement internal marketing materials for the firm Show less

  • Shuster Financial Group, LLC.
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Relationship Manager
      • Sep 2017 - Feb 2018

      • Manage the RFI/RFP process for governmental clients with multiple recordkeepers; investment fee and revenue sharing analysis, admin fee analysis, investment mapping, fixed income yield analysis, client presentations, finals reviews, participate in pre-conversion calls, and employee pre- and post-conversion seminars. • Handle incoming plan sponsor emails or phone calls to provide operational expertise, share industry and organizational best practices, troubleshoot complex situations and resolve service issues. • Develop and maintain a productive relationships with key plan sponsors contact. Show less

  • Empower
    • United States
    • Financial Services
    • 700 & Above Employee
    • Client Relationship Director
      • Nov 2015 - Sep 2017

      • Establish and maintain the relationship of 14 clients in the 457(b)-governmental market- $700 million in assets. • Conducted annual, semi-annual, and/or quarterly plan and investment reviews with Committee members. • Managed investment fund change process. • Created customized strategies to address various employer and participant concerns including – participation, investments, retention, loans, and distributions. • Responsible for client retention through proactive renewal efforts and growing of existing plans Show less

  • Gallagher
    • United States
    • Insurance
    • 700 & Above Employee
    • Retirement Consultant
      • Sep 2014 - Nov 2015

      • Manage an assigned book of business and build, expand, and solidify relationships with existing clients. • Lead appropriate resources to address the client's risk/capital management needs. • Secure existing business and drive the sale of additional services and coverage levels. • Cultivate relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers. • Coordinate the work of administrative support and customer service. • Responsible for the day-to-day account management for routine/ moderately complex client accounts. Show less

  • Pensionmark, A World Company
    • United States
    • Financial Services
    • 1 - 100 Employee
    • Relationship Manager/ Senior Operations Manager
      • Aug 2013 - Aug 2014

      • Manage the relationship of a book of clients in the emerging market, $15M in assets.• Educate client on Fiduciary role, being 404(c) compliant and following ERISA guidelines. • Analyze investment options and ensure they meet the terms of the Investment Policy Statement.• Advise clients with valuable insight and enhancements to their specific Plan document, procedures, education, and investment strategies through Due Diligence meetings.• Conduct individual consultations and group educational meetings: 401(k)/403(b) education, investing, and strategies. • Successfully lead employee educational programs for all 1,000 clients across 29 offices nationwide.• Manage internal projects for operations team. • Chair of Charitable Giving Committee and Fundraising Committee. Show less

    • Operations Manager
      • Nov 2012 - Aug 2013

      • Managed and organized education and due diligence meetings.• Formalized and implemented internal processes and procedures for meeting preparations. • Organized and developed a series of educational webinars for participants with various providers. • Managed and trained call center representatives.

    • Operations Assistant
      • Jun 2011 - Nov 2012

      •Assisted in the preparation of education and due diligence meetings. •Restructured and simplified educational pieces for the average participant. •Translated financial pieces into Spanish.

    • Administrative Assistant (Intern)
      • Feb 2011 - Jun 2011

      •Organized Commission/RIA payments and investigated for any discrepancies.

Education

  • Pepperdine University, The George L. Graziadio School of Business and Management
    Master of Business Administration (MBA), Global Business
    2013 - 2015
  • University of California, Santa Barbara
    Bachelor of Arts, Political Science emphasis in International Relations / Spanish
    2007 - 2011
  • Universitat de Barcelona
    International Relations/ European Union
    2010 - 2010
  • UC Center Paris
    French Studies
    2009 - 2009

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