Experience

The Penrod Company

• United States
• Construction
• 1 - 100 Employee

• Assistant Sales Manager

  • Nov 2021 - Present



Enterprise Holdings

• United States
• Travel Arrangements
• 700 & Above Employee

• Branch Manager

  • Mar 2020 - Present

• Assistant Branch Manager

  • Nov 2017 - Mar 2020

  Proven sales professional responsible for successfully satisfying customers, training employees, and maintaining profitability of branch. Specific duties include: ▪ Exceeding customers expectations by maintaining a quality fleet of vehicles and managing efficiency of operations ▪ Training employees in sales, customer service, and operations techniques ▪ Implementing cost control measures specifically: employee overtime, debt collecting, minimizing asset damage ▪ Managing profits of the branch by analyzing past trends and forecasting for monthly success ▪ Currently overseeing the largest branch in the Virginia Group with a 2000 car fleet



Norfolk Southern Corporation

• United States
• Insurance

• Assistant Trainmaster

  • Jul 2016 - Oct 2017

  Mission focused logistics and transportation professional focused always on the safety of our team and communities while delivering exceptional value to our customers through efficient operations. Specific responsibilities include:• Promote and enforce safe staff behaviors and rule compliance within Federal Railroad Administration and Norfolk Southern regulations• Total performance responsibility for the yard through synchronizing the operations of all trades including Mechanical, Track Maintenance, and Operations Service Support departments• Identify specific crew capability and details of customer’s needs in order to allocate team resources properly• Drive efficiency by synchronizing train arrivals, departures, and crew staffing• Maintain relationships with our 17 local customers. Communicate daily to adjust shipments to ensure smooth delivery of freight in and out of customer facilities. • Control costs through dynamic crew management to reduce overtime, smart utilization of contracted surge resources, and enforcing fuel management procedures • Apply real time analytics towards efficient freight movement and customer service metrics