Experience

American International School in Abu Dhabi
• Public Relations and Communications Services
• 1 - 100 Employee
• Elementary School Counselor

  • Aug 2022 - Present

The American International School in Abu Dhabi
• Elementary Education Specialist

  • Jan 2022 - Aug 2022


yourtown

• Australia
• Individual and Family Services
• 300 - 400 Employee

• Child, Youth and Family Counsellor (Provisional Psychologist)

  • Apr 2021 - Jan 2022

  • Providing screening, assessment, and counselling interventions within a strengths-based client centred and culturally sensitive framework for children and young people 0 to 18 years and their families.• Developing and implementing family and group work responses and contributing to the development, delivery and review of workshops and community education programs. • Responding to community needs by engaging with local schools and community bodies and providing targeted outreach counselling services.• Providing appropriate interventions using a range of therapeutic modalities such as cognitive behavioural therapy.• Participating in case consultations with yourtown Youth and Family Advocates and other internal and external stakeholder.• Co-facilitating staff training on mental health issues. • Actively liaising and networking with local agencies.• Developing and maintaining client records, internal and external data collection and contributing to service evaluations.• Complying with the yourtown Case Management framework and Duty of Care Policy, and related policies and procedures. Show less

• Job placement coach

  • Sep 2020 - Apr 2021

  • Working with a caseload of approximately 100 young people between the age of 15 and 24 who come from disadvantaged and marginalised background (upwards of 80% of caseload is indigenous).• Helping to decrease member’s non-vocational barriers, such as addiction, homelessness and mental health, to support them moving into the workforce.• Delivering services that are individually tailored to each young person’s barriers.• Adopting a client-centred approach with members to ensure they feel confident making decisions about their lives autonomously. • Engaging and building rapport with members so they feel motivated and safe to actively partake in the transition to work program. • Working with members to increase confidence and motivation so they feel ready to enter the workforce.• Conducting a quality assessment of young people that focuses on their strengths and inherent abilities to increase work readiness.• Ensuring cultural awareness. • Helping members to gain work ready tools such as resume, Tax file number, etc. • Working with yourtown to ensure continual improvement of the transition to work program. • Working with members to help them find a job that is suited to their abilities and skill set.• Once employed continuing to support members with regular post placement support phone calls. Show less



TAFE Queensland

• Australia
• Education
• 700 & Above Employee

• Education Counselor

  • Dec 2019 - Sep 2020

  • Working in the Southbank TAFE inbound contact centre handling students’ enrolments and general course enquiries • Helping students find a course that aligns with their future goals • Organising student payment plans • Running credit checks and financial viability checks • Admitting and enrolling students into courses in accordance with government legislation • Communicating with customers through live chat and email to help answer questions, solve problems, and troubleshoot. Show less



APRG

• Australia
• Human Resources Services
• 1 - 100 Employee

• Consultant

  • Jul 2017 - Sep 2020

  • First point of contact for all temporary employees contracted by APRG (up to 80 temporary employees at one time) • Conducting in depth face to face and phone interviews (up to 1 hour) with candidates, assessing their suitability against criteria and determining appropriateness for client vacancies • Implementing probing and analytical methodologies to test applicants against their resumes • Working with candidates to help them find a role that aligns to their career goals • Making recommendations, supported by written reports, on those applicants who are proposed to progress in the recruitment process • Talking to candidates and typing their responses simultaneously • Increasing candidate employability through mock interview preparation, finetuning of resumes, working to establish career goals and helping create LinkedIn profiles • Building rapport with clients and temporary employees through regular site visits, touch point calls and meetings • Working within a high-volume client focused environment • Analysing weekly data to identify trends to help decrease turnover/attrition and increase retention of employees • Creating daily testing and job progress reports using Microsoft Excel • Creating recruitment strategies • Ensuring correct Occupational Health and Safety practices are implemented by clients • Supporting the payroll team by contacting employees and clients to confirm and validate weekly timesheets • Documenting of candidate profile/contact/commentary within the in-house CRM • Formatting and updating candidate resumes Show less



Sunsuper

• Australia
• Financial Services
• 100 - 200 Employee

• Co-Secretariat Coordinator

  • Jun 2019 - Jun 2019

  • Assessing, reviewing and extracting relevant information from legal contracts and inputting relevant data into internal CRM • Completing regular reviews of all corporate documents • Handling facilities maintenance for all Board, Sub-Committee and directed senior management meetings. • Assessing, reviewing and extracting relevant information from legal contracts and inputting relevant data into internal CRM • Completing regular reviews of all corporate documents • Handling facilities maintenance for all Board, Sub-Committee and directed senior management meetings.


Nextra Chermside Newsagency
• Australia
• Retail
• 1 - 100 Employee
• Customer Service Representative

  • Oct 2014 - Feb 2018