Experience

Meals on Wheels of Wake County

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Community Liaison

  • May 2021 - Present

  - Work at the largest Meals on Wheels chapter in the state of North Carolina, serving >400,000 meals a year through our home-delivered meal program and in-person congregate dining rooms- Answer and direct all main-office phone calls - Greet and assist clients, community partners, and volunteers who enter the building- Utilize various forms of correspondence, including mail, email, scans, and faxes - Maintain client data in ServTracker database software and Google Sheets- Register and activate new congregate clients- Generate reports for suggested donation amounts to home-delivered clients- Send monthly invoices to self-pay clients and checks to vendors- Place supply orders and maintain inventory of supplies to be distributed amongst 14 home-delivered and congregate sites- Complete wellness calls for home-delivered clients whose meals are marked as undelivered- Accept and store in-kind donations- Assist with the annual Senior Farmers Market Nutrition Program, distributing fresh produce vouchers to nutritionally at-risk seniors

• BSW Intern

  • Jan 2021 - May 2021

  - Helped lead a vaccine distribution project to disperse the COVID-19 vaccine to homebound seniors- Helped lead a congregate site project to ensure continued access to nutritious meals for at-risk seniors during the pandemic- Gather information from prospective clients during the application process and explain the program to them- Complete biannual reassessments to gauge the wellbeing of clients and determine if they still meet eligibility requirements



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Academic Tutor

  • Jan 2020 - Aug 2020

  - Tutored student athletes in both individual and small group settings- Enhanced students’ academic skills through teaching reading comprehension, study, and writing strategies - Tutored student athletes in both individual and small group settings- Enhanced students’ academic skills through teaching reading comprehension, study, and writing strategies



Urban Ministries of Wake County

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Access to Care Intern

  • May 2019 - Aug 2019

  - Worked in the Open Door clinic to provide healthcare services to uninsured, low-income Wake County residents - Conducted interviews with prospective and current patients to determine eligibility for services- Checked to see if we have up-to-date documentation on file for clients- Educated patients on the policies and requirements of the clinic- Scheduled and checked prospective and current patients in to appointments - Worked in the Open Door clinic to provide healthcare services to uninsured, low-income Wake County residents - Conducted interviews with prospective and current patients to determine eligibility for services- Checked to see if we have up-to-date documentation on file for clients- Educated patients on the policies and requirements of the clinic- Scheduled and checked prospective and current patients in to appointments



Papa Johns

• United States
• Restaurants
• 700 & Above Employee

• Customer Service Representative

  • May 2018 - Aug 2018

  - Assisted customers and prepared food - Assisted customers and prepared food



Marco's Pizza (Marco's Franchising, LLC)

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Nov 2013 - Apr 2017

  - Assisted customers and prepared food - Assisted customers and prepared food