Experience

Town of Bourne

• United States
• Government Administration
• 1 - 100 Employee

• Assistant Town Administrator

  • Dec 2022 - Present

  Bourne, Massachusetts, United States


The Hartsgrove Family
• Mom

  • Sep 2004 - Present


Town of Barnstable

• Government Administration
• 200 - 300 Employee

• Deputy Director of Asset Management/Licensing Director

  • Mar 2021 - Dec 2022

  Barnstable Town, Massachusetts, United States Human/Employee Relations - Supervises the planning, organizing and execution of staff and activities for the various departmental functions, including assigning and monitoring work and performance of employee(s) under supervision and direction. - Personnel: supervise, manage, job description creation, interview, hiring, training, evaluation, grievance and complaint investigation, disciplinary action and termination. - Investigate and respond to oral and written inquiries, requests and… Show more Human/Employee Relations - Supervises the planning, organizing and execution of staff and activities for the various departmental functions, including assigning and monitoring work and performance of employee(s) under supervision and direction. - Personnel: supervise, manage, job description creation, interview, hiring, training, evaluation, grievance and complaint investigation, disciplinary action and termination. - Investigate and respond to oral and written inquiries, requests and complaints. Communication/Public Relations - Acts as an agent for the licensing authority; investigates the accuracy of licensing applications; inspects premises licensed by the authority; attends licensing hearings; advises licensing authority on licensing procedures, policies, and fees; works with the police departments and other agencies involved in investigations of licensed premises. - Official Town Podcast, social media, webpage and electronic form development and management. - Creates, coordinates published material for divisional programs including press releases, show cause hearing notices, legal ads, brochures, visitor services material, annual reports. - Enhance programs through technology. Strategic Planning/Project Management - Works directly with department heads and others to solve problems and determine courses of action; performs a variety of research concerning assigned municipal problems; gathers and analyzes information from departments and other sources and completes written reports. - Supports all Town Departments in Land Management issues. Participates in assigned interdepartmental discussions on high profile or technical projects and properties, manages task completion assignments, ensures the meeting of milestones and deadlines; responsible for records management associated with these projects and ensures the coordination of departments and divisions as identified. - Grant writing and award oversight.

• Assistant Director of Planning & Development

  • Jun 2018 - Mar 2021

  Barnstable, MA Responsible for directly supervising three (3) visitor services programs within Planning & Development: Parking Management, Gateway Greeter and Special Events; assist with oversight of remaining programs within department including Planning, Conservation, Arts & Culture, Economic Development, Zoning, Historic and Housing (20 full-time, 12 seasonal employees); Create special projects for Town Manager and Human Resources Department such as town-wide staff leadership training “Creating Leaders… Show more Responsible for directly supervising three (3) visitor services programs within Planning & Development: Parking Management, Gateway Greeter and Special Events; assist with oversight of remaining programs within department including Planning, Conservation, Arts & Culture, Economic Development, Zoning, Historic and Housing (20 full-time, 12 seasonal employees); Create special projects for Town Manager and Human Resources Department such as town-wide staff leadership training “Creating Leaders Today for Barnstable’s Tomorrow”. Has responsibility of all department functions in the absence of the Director.

• Consumer Affairs Supervisor

  • Aug 2014 - Jun 2018

  Hyannis, MA Responsible for supervising four (4) divisions within Consumer Affairs: Licensing, Parking (Parking Mgmt and Gateway Greeter programs), Non-Criminal Citations and Weights & Measures (supporting 10 towns on the Cape). Supervise directly and evaluate 8 year round full time employees and 12 seasonal/temporary employees, support the Licensing Authority as Licensing Agent and acting Director of Regulatory Services when immediate supervisor is absent.



Town of Yarmouth, MA

• Recreational Facilities
• 1 - 100 Employee

• Executive Assistant to the Town Administrator

  • Jun 2009 - Aug 2014

  Yarmouth, MA

• Executive Assistant to the Town Administrator

  • Jun 2009 - Aug 2014

  Yarmouth, MA Responsible for assisting the Town Administrator to provide daily control over a variety of ongoing town activities, research, analyze and recommend changes in Town policies, and serve as liaison and coordinator between Town officials, employees and citizens. Exercises considerable independent judgment in providing professional advice to the variety of department heads, official boards and committees concerning the development, implementation and administration of policies, goals, regulations… Show more Responsible for assisting the Town Administrator to provide daily control over a variety of ongoing town activities, research, analyze and recommend changes in Town policies, and serve as liaison and coordinator between Town officials, employees and citizens. Exercises considerable independent judgment in providing professional advice to the variety of department heads, official boards and committees concerning the development, implementation and administration of policies, goals, regulations and statutory requirements related to the administration and functions of the town. Assists the Town Administrator with preparation and review of operational budget. Team Leader of Revenue Team; team’s mission is to generate alternative sources of revenue focused on Town promotion and beautification. Member of Solid Waste Disposal Negotiations Team and Sewer Team.



Town of Wellfleet

• United States
• Medical Practices

• Executive Assistant to the Town Manager

  • Sep 2006 - Jun 2009

  Wellfleet, MA The Executive Assistant position is responsible for assisting the Town Administrator with extensive accountability of operations associated with daily functions and long-term projections for the Town of Wellfleet. Thorough knowledge of the principles, practices, and organization of municipal government & public administration is essential for assisting in maintaining consistent and organized management within the multiple departments which the office supervises. Additionally, the ability to… Show more The Executive Assistant position is responsible for assisting the Town Administrator with extensive accountability of operations associated with daily functions and long-term projections for the Town of Wellfleet. Thorough knowledge of the principles, practices, and organization of municipal government & public administration is essential for assisting in maintaining consistent and organized management within the multiple departments which the office supervises. Additionally, the ability to work effectively with all staff levels, public officials and the general public has allowed accuracy and dependability towards a positive and productive working environment. Member of Wellfleet Finance Team, Emergency Management Team and Safety Team. Show less



Town of Provincetown

• United States
• Government Administration

• Licensing Agent

  • Dec 2002 - Sep 2006

  Provincetown, MA



United States Department of Interior

• Law Enforcement Dispatcher

  • Jan 2001 - Jun 2002

  Boston National Historic Park - Charlestown Navy Yard

• Park Ranger - Fee Collector

  • May 2000 - Oct 2000

  Yosemite National Park