Experience

Deployed Services

• United States
• Professional Services
• 200 - 300 Employee

• People Operations Coordinator

  • Feb 2023 - Present



Antonyan Miranda, LLP

• United States
• Law Practice
• 1 - 100 Employee

• Billing Specialist

  • Oct 2022 - Dec 2022



Point Mortgage Corporation

• Banking
• 1 - 100 Employee

• Loan Processor

  • Sep 2020 - May 2022

  ⦁ Review and evaluate borrower file for credit, income, assets, DTI, etc. ⦁ Process Conv, FHA, VA and Jumbo purchases and refis(including manufactured homes) that follow company and investor guidelines ⦁ Full knowledge of TRID Guidelines and Mavent ⦁ Achieved and went above company monthly metrics ⦁ Review underwriter conditions and request items needed including VOE, VOM, HOA certs/docs, transcripts, MI, etc. ⦁ Provided excellent communication and customer service with third party clients such as title/escrow, insurance agents, appraisers, HOA , etc. ⦁ Evaluate and determine when file is ready for underwriter approval and final clearance ⦁ Balance CD with escrow in order for a smooth process at docs ⦁ Provide status updates to LO And LOA ⦁ Review and clear any post closing conditions Show less



AimLoan.com

• United States
• Financial Services
• 1 - 100 Employee

• Loan Processor

  • Jul 2016 - Sep 2020

  ⦁ Managed a pipeline of 35-45 files and closing 25-35 per month. ⦁ Achieve production and quality metrics. ⦁ Proficient at processing purchases, refinance, and preapproval files for Conventional, VA and Jumbo loans to insure compliance with company and secondary investor guidelines. ⦁ Prepare and review loan files for completeness and request any additional items needed from Borrower before submitting the file to underwriting. ⦁ Fulfill all Underwriting conditions after conditional approval to submit for final approval. ⦁ Monitor loan processing cycle time to ensure loans close on time. ⦁ Analyze debt to income ratio, loan to value, application, credit report, income and 1 assets ⦁ Order and review third party documentation, which includes title reports, tax returns, employment, homeowner´s insurance and HOA documents. ⦁ Provide guidance and assistance to less experienced processors ⦁ Provide status updates to Borrowers, Loan Officers (if assistance is needed for any pricing changes), Real Estate Agents, and Title company ⦁ Complete and provide loan estimates and closing disclosures to the Borrowers as per TRID guidelines. Show less



Acceptance Now

• Chula Vista, California, United States

• Sales Manager

  • Dec 2013 - Jul 2016

  ⦁ Achieve monthly standards for sales and collections ⦁ Problem solve to help past due customers get current ⦁ Marketing both previous and potential customers ⦁ Provide exceptional customer service ⦁ Achieve monthly standards for sales and collections ⦁ Problem solve to help past due customers get current ⦁ Marketing both previous and potential customers ⦁ Provide exceptional customer service



AcceptanceNow

• Financial Services
• 700 & Above Employee

• Sales Manager

  • Dec 2013 - Jul 2016