Experience

Surry County Schools

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Finance Specialist

  • Sep 2021 - Present

• Data Manager

  • Dec 2019 - Aug 2021


Prism Medical Products, LLC
• United States
• Consumer Services
• 1 - 100 Employee
• Client Care Representative

  • Jan 2015 - Dec 2019


SFI group, Inc

• United States
• Insurance
• 1 - 100 Employee

• Receptionist

  • Oct 2013 - Aug 2014

  Provided face-to-face, phone, and online customer service to clients, residential and commercial, including paying bills, account inquiries, and appointment scheduling. Received, sorted, scanned, and distributed daily mail, both paper and digital copies to insurance agents. Ensured that all incoming commercial department mail was properly digitized and added to appropriate network drives. Updated online client database with billing and inquiry data for clients and agents. Received and documented client payments, credit card, check, and cash by phone and online transactions, with multiple companies. Photographed, organized, and distributed property images to agents to support insurance quotes and claims. Gathered regional data on request and prepared reports to support agents. Utilized inter-office communications via email and instant messaging to relay important timely client information. Sorted and prepped commercial client paper files for scanning and digital archiving. Received and directed incoming phone calls to insurance agents. Made phone calls to clients who's policies were past due as reminder of pending cancelation. Show less



Pender County Schools

• United States
• Education Administration Programs
• 100 - 200 Employee

• Migrant Education program Data manager

  • 2002 - 2007

  Migrant Ed. Database Maintenance including: Data collection, review, entry, filing hard copies, monthly & biannual reporting for county and State Migrant Ed/ESL program use. Database troubleshooting and collaboration with DB support services out of state as well as data managers in surrounding counties. Assisted ESL Lead Teacher in collection, entry, and maintenance of ESL student enrollment, language and EOG/EOC testing data for ESL program use by teachers, principals, and directors county-wide. Assisted families of Migrant and ESL students in navigating enrollment to attend school, connected them to local social services to aid families with any education, financial, or medical needs. Performed office duties, phone, fax, files, dissemination of Migrant Ed/ESL program news, events and calenders. Planned, promoted, and organized four county-wide Migrant/ESL family meetings, annually. Tutored ESL students as needed at Topsail schools twice per week and West Pender Middle three days per week. (Year One Show less

• ESL Teacher assistant

  • 1999 - 2002

  Assisted ESL Lead Teacher in the ESL classroom with bilingual instruction, language testing, and EOG accommodations. Tutored and “shadowed” ESL students in various inclusion classrooms, collaborating with the classroom teachers to support language learners. Traveled twice per week to tutor K-5 ESL students at Mountain Park Elementary Assisted ESL Lead Teacher in the ESL classroom with bilingual instruction, language testing, and EOG accommodations. Tutored and “shadowed” ESL students in various inclusion classrooms, collaborating with the classroom teachers to support language learners. Traveled twice per week to tutor K-5 ESL students at Mountain Park Elementary


Grays Family Department Store
• United States
• Hospitality
• 1 - 100 Employee
• Sales Clerk

  • Jun 1993 - Aug 1997