Experience

Comfortex Window Fashions

• United States
• Consumer Goods
• 1 - 100 Employee

• Credit Supervisor

  • Jan 2017 - Present



W.B. Mason Company Inc.

• United States
• Retail Office Equipment
• 700 & Above Employee

• Credit Specialist

  • Feb 2011 - Jan 2017

  • Communicate with Accounts Payable contacts, customer’s senior management or business owners in an effort to collect on past due balances. • Field Accounts Receivable loop calls on a daily basis. Research customer’s disputed invoice items. • Play a key role with sales staff in collection efforts. Review customer orders daily to approve/deny release of said orders. • Pull/Review CORTERA reports to determine if credit lines can increased. • Communicate with Accounts Payable contacts, customer’s senior management or business owners in an effort to collect on past due balances. • Field Accounts Receivable loop calls on a daily basis. Research customer’s disputed invoice items. • Play a key role with sales staff in collection efforts. Review customer orders daily to approve/deny release of said orders. • Pull/Review CORTERA reports to determine if credit lines can increased.



Grainger

• United States
• Retail Office Equipment
• 700 & Above Employee

• Credit Specialist/Analyst

  • Feb 2007 - Jan 2011

  CREDIT ANALYST - Feb 2010 to January 2011 • Analyzed financial statements and presented credit file write ups of suggested credit lines to Area Credit Manager. • Investigated bank, trade and Dun & Bradstreet information, as well as examined financial statements to determine credit limits. • Efficiently handled incoming phone calls for credit releases. Approved/denied daily customer orders using credit analysis skills. • Assisted with training and development of Collection Specialists. Sustained thorough accurate customer information files. CREDIT SPECIALIST • Feb 2007 – Feb 2010 • Identified customer reasons for delinquent account status. Identified, addressed and resolved issues or situations which may have caused past due conditions on customer accounts. • Expertly worked with the accounts receivable specialists and customers to resolve situations which caused un-reconciled checks. • Delivered credit analyst with credit information to assist in evaluation of customer credit worthiness. • Communicated with Sales and Operations staff regarding specific situations and/or general collections issues. Show less