Administrative Secretary

• Aug 2017 - Present

Financial Advisor - Insurance Broker

• Apr 2015 - Apr 2018

I am a licensed life and health insurance broker in the province of British Columbia. As an insurance broker, I play a significant role in helping individuals and families procure life insurance, health and critical illness insurance, disability insurance, mortgage life insurance, group insurance, travel insurance and temporary medical coverage in Canada (B.C.), educational plans (R.E.S.P.) accident and sickness insurance, retirement plans (R.R.S.P.), Tax Free Savings Plans and segregated fund investments and annuities. I share helpful information on how to protect an individual's and family's future from predictable risks that can occur anytime today or later in life. I generally take continuing product courses to improve and update my knowledge as required by my license on every annual renewal date. In meeting with clients, I provide simple and practical services that go beyond acquiring insurance for them, such as providing risk assessment, insurance consulting services, regular reviews and updates, claims assistance services, and helping follow up benefits or resolve benefit issues. For me, it's not about making a sale. It's about helping people.

Administrative Assistant

• Jun 2017 - Jul 2017

Contracted to do office administrative support.(via headhunter: Hunt Personnel)-covered for staff who went on leave - while being a financial adviser Contracted to do office administrative support.(via headhunter: Hunt Personnel)-covered for staff who went on leave - while being a financial adviser

Administrative Support

• May 2017 - Jun 2017

Contracted to do office administrative support.(via headhunter: Hunt Personnel)-covered for staff who went on leave - while being a financial adviser Contracted to do office administrative support.(via headhunter: Hunt Personnel)-covered for staff who went on leave - while being a financial adviser

Reception and Admin Support

• Mar 2017 - Apr 2017

Contracted to do reception and admin support.(via headhunter: Hay's Canada)-covered for staff who went on leave - while being a financial adviser Contracted to do reception and admin support.(via headhunter: Hay's Canada)-covered for staff who went on leave - while being a financial adviser

Reception / Admin Support

• Sep 2016 - Feb 2017

Contracted to do reception and admin support.(via headhunter: Hay's Canada)-covered for staff who went on leave - while being a financial adviser Contracted to do reception and admin support.(via headhunter: Hay's Canada)-covered for staff who went on leave - while being a financial adviser

Reception Administration

• Sep 2016 - Sep 2016

Contracted to handle reception and support for administrative requirements.(via headhunter: Hay's Canada)-covered for staff who went on leave - while being a financial adviser Contracted to handle reception and support for administrative requirements.(via headhunter: Hay's Canada)-covered for staff who went on leave - while being a financial adviser

Reception / Admin Support

• Jun 2016 - Aug 2016

Contracted to support reception and office administration.(via headhunter: Robert Half/ Office Team)-covered for staff who went on leave - while being a financial adviser Contracted to support reception and office administration.(via headhunter: Robert Half/ Office Team)-covered for staff who went on leave - while being a financial adviser

Admin Support to Executive Assistant / Receptionist

• Nov 2015 - Dec 2015

• Answered a 6-line telephone system; received, directed and relayed telephone messages to a staff of 25 composed of principals, managers and employees.• Delivered incoming mail to appropriate staff and coordinated outgoing mail requirements with courier companies.• Assisted in scheduling, confirming and following up internal company meetings and external meetings of managers and staff with subsidiaries and clients. • Performed clerical duties such as filing, scanning, data entry and answering inquiries by phone or email.• Handled travel arrangements and hotel accommodations as required by supervisor. (covered for staff who went on leave - while being a financial adviser)

Office Administrator/ Bookkeeper

• Jun 2012 - Aug 2014

Clever Quarters Inc., established in 2005, Is a home organization company proudly serving homeowners and businesses across the lower mainland Vancouver area. The company helps clients add value to their homes and work spaces by transforming their closets, home offices, garages, utility rooms, mudrooms, laundry rooms into orderly, well- appointed extensions of their homes. It is committed to quality and service demonstrated through honest consultations, fair and ethical pricing, transparency, communication, follow through, and trust- building through referrals.The products are: cabinets, garage floor coatings, overhead storage racks and closets that are durable and stylish.• Carried out daily office activities from handling phone calls and emails, to ensuring timely response to a variety of routine and product inquiries, providing helpful information to customers and co-workers.• Performed payroll and bookkeeping tasks using Quickbooks Accounting Software.• Organized and maintained paper and electronic files, client data base and recorded office and client activities.• Completed payroll, government remittances and account reconciliations.• Provided general administrative support and liased with other departments in the resolution of day-to-day administrative and operational issues and followed up project development to completion stage.• Managed accounts receivable, accounts payable and processed payments using the merchant services system.• Produced a steady stream of patrons on the company’s social media page employing a variety of interactive and creative methods.

Front Office Admin Assistant

• Mar 2012 - May 2012

* Maintained and organized client file folders that improved workflow and allowed smooth inward and outward traffic of paperwork* Interviewed, answered inquiries and followed-up clients either face to face or by telephone* Sorted and collated tax slips submitted by clients for filing of tax returns* Handled data entry and daily updating of Excel spreadsheet with a data base of 700 clients * Handled cash and cheque payments and processed credit card and debit card payments using the point of sale terminal

Co-Owner and Office Administrator

• 2006 - 2010

A music software company that created the innovative digital music software product called Touch Music Video Home Entertainment System and Listening Station. It also developed and managed the website PinoyTunes.net, an online music store of Original Pilipino Music and one of the pioneers of legal music downloading in the Philippines.* Contributed creative and innovative ideas for the home entertainment system's interface touch screen functions. • Handled promotional and media activities: sourced publicist, prepared press releases and organized a press conference, negotiated periodic radio advertising spots, solicited and secured sponsorship tie- ups.• Conceptualized printed promotional materials such as flyers, press kits, banners, product information folders.• Coordinated between web developer and IT programmers in the the development of the website’s content and creative features.. Handled day to dsy administrative work and supervising support staff.

Business Owner and Office Manager

• 2003 - 2007

A fragrance and body care business that developed and sold colognes, body wash, hand wash and body oils to a specific target market.• Participated in conceptualizing the brand name and contributed ideas in label designs and promotional materials.• Sourced suppliers and chemist to produce the company’s own fragrance variants of colognes, body washes, hand washes and body oils.• Arranged participation in wedding fairs and bazaars resulting in direct contact with intended customers, increased product awareness and sales.• Handled client inquiries and maintained records of customer interactions and transactions.• Prepared marketing proposals and client presentation materials.• Negotiated transactions with suppliers related to order selection, pricing and payment terms maintaining cost efficiency of spending.• Participated in designing promotional flyers and display shelves that enhanced product appeal and increased inquiries.

Business Partner and Office Manager

• 1999 - 2003

Cassette Duplicating Plant, Manufacturer and Distributor of German brand BASF Cassette Tapes.- Significantly contributed to the handling of the day to day operations of the office and the business as a whole, the decision making and problem solving on major and minor issues, and participating in organizational projects. - Delegated tasks to employees, assigned processes and made periodic performance and financial reviews to accomplish tasks more effectively and handle spending more cost-efficiently, within a shorter period of time.

Co-Owner & General Manager

• 1995 - 1999

Mall-based retail kiosks that sold imported, decorative and functional, silver-plated home and office products to the mass market.. Handled day-to-day operations and office management functions and assisted in supervision of sales personnel to ensure smooth operations and timely completion of tasks and to meet the company's objectives.. Coordinated with mall managers for store space; created marketing and promotional materials; managed inventory of goods, handled product selection and ordering/importation of products..

Line Producer

• 1992 - 1994

Contracted through First Name Entertainment Inc. to line-produce live concerts for the company. Projects for the company were: An Evening with Jim Chappell (1993 and 1994). - Philippine International Convention Center, Plenary HallClaire Marlo Live (1993) - Folk Arts TheatreStephen Bishop with Side A (1992) - University of Life (Ultra) StadiumCity Jazz Anniversary (1993) with Acoustic Alchemy and Pauline Wilson -Folk Arts TheatreCityLite Anniversary with Kenny G (1994) - Makati Shangrila Hotel Ballroom

Special Projects Manager

• 1991 - 1994

An entertainment and management company that managed recording, concert and theater artists and handled live concert productions.* Line-produced, coordinated and executed details and requirements of the company’s productions.* Handled and controlled budgets, disbursed production funds, negotiated arrangements and contracts with venues and suppliers to fulfill all necessary backstage requirements such as instruments, props, food, drinks, hair and make-up, and other production requirements.*Selected major overseas and Manila projects for the company were:Kantawanan Sa Amerika (1991) - Circle Star Centre, San Carlos, California, USALinggong Pinoy (1992) - World Trade Centre, SingaporeCalesa Bar, Hyatt Hotel Manila - Series of 10 lounge shows for concert and recording artist JoAnne Lorenzana

Independent Artist Manager

• 1986 - 1994

Launched and managed the musical career of recording and concert artists JoAnne Lorenzana (1986-1994) and Carlo Orosa (1988-1990).* Represented the talents and acted as liaison between talent and producers and other relevant parties contracting the services of the talent.* organized and implemented marketing, tri-media (TV, radio and print) promotional activities for the talent, utilizing various avenues and connections for the purpose of attaining career objectives.* Managed talent’s daily schedule of activities related to singing career such as schedule of shows, television appearances, press conferences, radio interviews and various promotional tours, concerts, recording sessions, voice or dance lessons and other related activities for the talent’s career advancement.* Line- produced concerts and promotional tours for the talent and handled sponsorship solicitation.* Negotiated and closed contracts entered into by the talent with producers, companies or establishments that booked the talent’s services.* Supervised production assistants assigned to attend to the technical requirements, day-to-day “career-related” activities and engagements of the talent.

Independent Line Producer

• 1989 - 1991

Line-produced, organized and coordinated music festivals and singer-songwriter competitions for the organization, held in large venues: 6th ASEAN Song Festival (PICC, Manila)- a singer-songwriter competition participated in by representatives from Asean countries Philippines, Indonesia, Thailand, Malaysia, Korea, Singapore, HongKong, Korea and Japan.1st Metro Manila Music Festival Grand Finals (Araneta Coliseum, Manila) - a singer-songwriter competition participated in by 17 winning singer and songwriter pairs from 17 cities and municipalities within theMetropolitan Manila area highlighted by a live production andGrand Finals.