Elizabeth Flores
Service Delivery Manager at TRM- Claim this Profile
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Bio
Experience
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TRM
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IT Services and IT Consulting
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100 - 200 Employee
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Service Delivery Manager
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Mar 2016 - Present
Main responsibilities: • Resource Management and Fulfillment incl. Personnel Provisioning in 3 different regions where Halliburton Mexico has operations. This role also implies the Hiring Process, Promotions, Training, Evaluation and Personnel Control incl Ram Up and Downsizing. • Statistical control with respect to the training processes, support Regional Managers to comply defined yearly objectives. • Lead the Competence Development Program towards Consultants. • Project Key Performance Indications (KPI) follow up. • Procurement processes control for Landmark service line. • Monthly Landmark results review (Billing services validation, cost, expenses, profitability). Show less
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Halliburton
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United States
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Oil and Gas
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700 & Above Employee
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Operations Manager
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Dec 2006 - Jul 2014
Accountable for Operations Management at Landmark Service line. Main responsibilities: • Resource Management and Fulfillment incl. Personnel Provisioning in 3 different regions where Halliburton Mexico has operations. This role also implies the Hiring Process, Promotions, Training, Evaluation and Personnel Control incl Ram Up and Downsizing. • Statistical control with respect to the training processes, support Regional Managers to comply defined yearly objectives. • Lead the Competence Development Program towards Consultants. • Project Key Performance Indications (KPI) follow up. • Procurement processes control for Landmark service line. • Monthly Landmark results review (Billing services validation, cost, expenses, profitability Show less
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Education
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Universidad La Salle, A.C.
Information Technology, Computer Cience