Elizabeth Flores

Service Delivery Manager at TRM
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Contact Information
us****@****om
(386) 825-5501
Location
Mexico City, Mexico, MX

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Experience

    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Service Delivery Manager
      • Mar 2016 - Present

      Main responsibilities: • Resource Management and Fulfillment incl. Personnel Provisioning in 3 different regions where Halliburton Mexico has operations. This role also implies the Hiring Process, Promotions, Training, Evaluation and Personnel Control incl Ram Up and Downsizing. • Statistical control with respect to the training processes, support Regional Managers to comply defined yearly objectives. • Lead the Competence Development Program towards Consultants. • Project Key Performance Indications (KPI) follow up. • Procurement processes control for Landmark service line. • Monthly Landmark results review (Billing services validation, cost, expenses, profitability). Show less

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Operations Manager
      • Dec 2006 - Jul 2014

      Accountable for Operations Management at Landmark Service line. Main responsibilities: • Resource Management and Fulfillment incl. Personnel Provisioning in 3 different regions where Halliburton Mexico has operations. This role also implies the Hiring Process, Promotions, Training, Evaluation and Personnel Control incl Ram Up and Downsizing. • Statistical control with respect to the training processes, support Regional Managers to comply defined yearly objectives. • Lead the Competence Development Program towards Consultants. • Project Key Performance Indications (KPI) follow up. • Procurement processes control for Landmark service line. • Monthly Landmark results review (Billing services validation, cost, expenses, profitability Show less

Education

  • Universidad La Salle, A.C.
    Information Technology, Computer Cience
    1994 - 1999

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