Experience

Columbia ltd

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2022 - Present

  Founded in 2016, Columbia ltd is a Colorado corporation that serves local governments, primarily in the western United States, through executive recruiting and problem-solving services. We serve local governments and their citizens through excellence in executive recruiting, advancing organizations, improving teams, and enhancing communities, one recruitment at a time. We ensure each client agency has meaningful choice between highly-qualified candidates, who meet the needs of the organization and community, in every professional discipline for which we recruit. We are committed to maintaining a positive, professional working environment, and to the professional development of every Columbia ltd team member. Show less



Vail Resorts

• United States
• Hospitality
• 700 & Above Employee

• Trail Maintenance Crew

  • Jun 2018 - Apr 2022

• Ambassador Supervisor

  • Oct 2019 - Apr 2021

  The Ambassadors is a department on Beaver Creek Mountain that works with guest services. The Ambassadors work both on-mountain and in the village, with ski valet, and with lost and found. As supervisor I did the scheduling, morning meetings, resolved difficult guest interactions, and helped with payroll and anything that came up during the day-to-day operations.· The only supervisor for the Ambassador department in Beaver Creek.· Worked as the supervisor to lead the team on a day-to-day basis, and as a liaison between the team and the guests in difficult situations.· Became the Supervisor through progressively responsible experience based on many leadership skills and abilities, working up from entry level guest services in 2018 to supervisor in 2019. Show less

• Guest Service Representative

  • May 2018 - May 2019

  In summer was a summer activities attendant, in winter became lead for guest services. Worked with guests and team members to resolve ticket issues in a timely manner in a fast paced environment. Snowboarded on the hill to help guests in need to find their way or get help when injured.



Town of Vail

• United States
• Government Administration
• 100 - 200 Employee

• Concierge

  • May 2019 - Aug 2020

  Concierge for the Town of Vail Welcome centers. Helping people find things to do in the area, places to stay places to eat, etc. Concierge for the Town of Vail Welcome centers. Helping people find things to do in the area, places to stay places to eat, etc.



Manitou Springs School District

• United States
• Education
• 1 - 100 Employee

• School Library Media Specialist

  • Jul 2017 - May 2018

  Librarian and media technician at a middle school. Ordered, fixed, and checked out books to students. Helped resolved issues with both software and hardware through Apple. · Worked with 40 staff members and 375 students to assist students along their educational path in both the media and the print mediums. · IT work in a 1 to 1 iPad, all Apple district: iPads, computers, printers, copiers, Apple TVs, software. Librarian and media technician at a middle school. Ordered, fixed, and checked out books to students. Helped resolved issues with both software and hardware through Apple. · Worked with 40 staff members and 375 students to assist students along their educational path in both the media and the print mediums. · IT work in a 1 to 1 iPad, all Apple district: iPads, computers, printers, copiers, Apple TVs, software.



UCHealth

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Access Representative

  • Jan 2014 - Sep 2017

  Did patient intake at the first freestanding emergency room in the state of Colorado. The company started out as First Choice Emergency room, before merging with the UCHealth system. This included registration, outtake papers, and working with the Epic healthcare system to make sure everything ran smoothly between the patients, the medical staff, the health insurance companies, and the billing departments. I also trained other patient access representatives when they came to the job. · Contributed to continuous 98% Press Ganey score for the facility based on exemplary customer service. · Trained over 10 new employees for 4 different Emergency Room facilities. · Chosen as 1 of 12 employees from the entire company to help start up the Arizona General Hospital. Show less