Merchandising Assistant

• Oct 2022 - Present

Sales Associate

• Jun 2019 - Aug 2022

Developed problem solving skills by helping customers with returns and answering questions about refund policies. Adapted conversational skills to ensure all questions were answered with correct information in a way all customers can understand. Explaining new promotional deals in a coherent way. Able to work efficiently in a fast paced environment while satisfying customers. Developed problem solving skills by helping customers with returns and answering questions about refund policies. Adapted conversational skills to ensure all questions were answered with correct information in a way all customers can understand. Explaining new promotional deals in a coherent way. Able to work efficiently in a fast paced environment while satisfying customers.

Click and collect customer assistant

• Oct 2017 - Jan 2018

Learnt how to adapt to different customer needs. I improved my punctuality and flexibility by having to get to work for early hours. Improved my problem solving skills when dealing with unhappy customers. Learnt how to adapt to different customer needs. I improved my punctuality and flexibility by having to get to work for early hours. Improved my problem solving skills when dealing with unhappy customers.

Front Of House Manager

• Oct 2014 - Oct 2017

Front of house hospitality including making customers comfortable and providing refreshments. I developed customer service skills by working in reception and making appointments for customers and answering quieries. Learnt new skills such as how to professionally wash and dry hair. Front of house hospitality including making customers comfortable and providing refreshments. I developed customer service skills by working in reception and making appointments for customers and answering quieries. Learnt new skills such as how to professionally wash and dry hair.