Experience

The ACT Arts Centre

• Canada
• Entertainment
• 1 - 100 Employee

• Marketing Coordinator

  • Oct 2022 - Present



Walmart Canada

• Canada
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Oct 2020 - Present

  Assist customers on the sales floor, in photo centre, electronics and with online grocery. Provide back up for cashiers, fulfillment and merchandising teams. Assist customers on the sales floor, in photo centre, electronics and with online grocery. Provide back up for cashiers, fulfillment and merchandising teams.



The ACT Arts Centre

• Canada
• Entertainment
• 1 - 100 Employee

• Administration

  • Aug 2022 - Aug 2022

  Work placement coordinated with college. Performed database clean-up, sales calls, inventory assistance, general assistance to patrons and guests. Work placement coordinated with college. Performed database clean-up, sales calls, inventory assistance, general assistance to patrons and guests.



Vancouver Fire and Radius Security

• Installation and Service Coordinator

  • Aug 2017 - Apr 2020

  Coordinated installations for our clients with our technicians, subcontractors as needed. Sourced new suppliers and subcontractors as we expanded into new cities. Tasks included: invoicing, note taking, data entry, payroll prep, scheduling, minor trouble shooting and responding to and completing client requests as needed. Coordinated installations for our clients with our technicians, subcontractors as needed. Sourced new suppliers and subcontractors as we expanded into new cities. Tasks included: invoicing, note taking, data entry, payroll prep, scheduling, minor trouble shooting and responding to and completing client requests as needed.



Gap Inc./ Banana Republic

• Sales Supervisor

  • Mar 2016 - Jun 2017

  Tracked KPI’sCoached sales floor associates in customer service and meaningful up-sellsCreated competitions for associates Supported and participated in volunteer effortsOpen and closed storeMerchandising Tracked KPI’sCoached sales floor associates in customer service and meaningful up-sellsCreated competitions for associates Supported and participated in volunteer effortsOpen and closed storeMerchandising



LS travel retail North America

• Team Supervisor

  • Oct 2012 - Aug 2016

  Opened and closed stores, which includes counting cash drawers, performing audits and making bank depositsTraveled and worked at multiple locations; a train station and airports Helped customers select products that best fit their personal needsMaintained visually appealing and effective displays for the entire storeCompleted floor replenishment to guarantee size availability and promote satisfactionHired, developed and retained retail talent for the company Opened and closed stores, which includes counting cash drawers, performing audits and making bank depositsTraveled and worked at multiple locations; a train station and airports Helped customers select products that best fit their personal needsMaintained visually appealing and effective displays for the entire storeCompleted floor replenishment to guarantee size availability and promote satisfactionHired, developed and retained retail talent for the company



Spadafora Hospitality Management

• Inn Manager/Sales Coordinator

  • Oct 2009 - Oct 2012

  Answered guests’ questions and addressed problems and complaints in person and via email and phoneHandled scheduling, payroll, hiring, training for front desk employees for three hotelsBooked groups, prepared and supervised their arrivals and completed group contractsPerforming basic office tasks; filing, answering phones etcChecked guests in and out of hotel Answered guests’ questions and addressed problems and complaints in person and via email and phoneHandled scheduling, payroll, hiring, training for front desk employees for three hotelsBooked groups, prepared and supervised their arrivals and completed group contractsPerforming basic office tasks; filing, answering phones etcChecked guests in and out of hotel



Lakeport Fish and Chips

• Shift Manager

  • Jul 2001 - May 2011

  Opened and closed the storeAnswered customers’ questions and addressed problems and complaints in person and via phoneManaging front of house staff and back of house staff on shiftTraining new hiresWorked multiple locations as neededProduct orderingPrepping food, cooking, serving Opened and closed the storeAnswered customers’ questions and addressed problems and complaints in person and via phoneManaging front of house staff and back of house staff on shiftTraining new hiresWorked multiple locations as neededProduct orderingPrepping food, cooking, serving