Experience

Loan Simple

• United States
• Banking
• 100 - 200 Employee

• Disclosure Specialist Manager

  • Oct 2021 - Present

  ➢Facilitated interviews, hiring, onboarding, training, and management of new disclosure specialists for the organization while collaborating closely with senior leadership to achieve business objectives within SLAs ➢Offered guidance and support to team contributors with a focus on continuous improvement ➢Ensured that all loans managed were compliant with TRID and RESPA requirements ➢Maintained a working knowledge of DPA/HFA programs and trained multiple employees with file setup… Show more ➢Facilitated interviews, hiring, onboarding, training, and management of new disclosure specialists for the organization while collaborating closely with senior leadership to achieve business objectives within SLAs ➢Offered guidance and support to team contributors with a focus on continuous improvement ➢Ensured that all loans managed were compliant with TRID and RESPA requirements ➢Maintained a working knowledge of DPA/HFA programs and trained multiple employees with file setup, guidelines, and fees for CHFA, CalHFA, Chenoa, TDHCA, TSAHC, Nevada Housing, and Welcome Home Wyoming

• Disclosure Department Lead

  • Jun 2020 - Feb 2022

  Englewood, Colorado, United States ➢ Provided training and offered continued support to employees of varying experience levels ➢ Conducted one on one reviews and facilitated team meetings to ensure team alignment on process specifics, regulatory requirements, and service level agreements for the disclose department ➢ Collaborated with company leadership team to foster environment of continuous improvement and drive adoption of best practices towards a goal of operational excellence and achieved business results ➢Ensured… Show more ➢ Provided training and offered continued support to employees of varying experience levels ➢ Conducted one on one reviews and facilitated team meetings to ensure team alignment on process specifics, regulatory requirements, and service level agreements for the disclose department ➢ Collaborated with company leadership team to foster environment of continuous improvement and drive adoption of best practices towards a goal of operational excellence and achieved business results ➢Ensured team remained current on new and existing RESPA guidelines and other federal regulations

• Disclosure Specialist

  • Aug 2019 - Jun 2020

  Englewood, Colorado, United States ➢ Managed Encompass loan pipeline by full review and timely completion of initial disclosures and changes of circumstance on loan files for accuracy and completeness in accordance with TRID guidelines ➢ Developed strong working knowledge of all applicable loan types and their associated fees ➢ Prepared early Closing Disclosures and provided to borrowers within deadline to ensure timely loan closing



CONDOR FIELD SERVICES, INC.

• United States

• Funds Administration Processor

  • Jun 2017 - Aug 2019

  Denver, Colorado, United States ➢ Demonstrated process awareness to meet all required client Service Level Agreements ➢ Utilized complex budget expertise to ensure alignment with clients regarding loan records ➢ Provided best in class customer service to lenders and clients to achieve mutual goals ➢ Simultaneously managed numerous software programs to complete draw requests promptly ➢ Exercised leadership by onboarding new employees and providing continued training and support



Colorado Climate Maintenance

• United States
• Construction
• 1 - 100 Employee

• Administrative Assistant

  • Sep 2016 - Jun 2017

  Denver, Colorado, United States ➢ Reviewed Accounts Payable statements in detail for accuracy ➢ Managed software and spreadsheets to assist with company asset management ➢ Utilized available resources to connect customers with appropriate points of contact ➢ Supported multiple business groups through clerical and administrative duties for professional office environment



Denver Metro Village

• 1 - 100 Employee

• Human Services Intern

  • Jan 2016 - May 2016

  Denver, Colorado, United States ➢ Assisted with preparation for a HUD audit of the Case Management Department ➢ Ensured that residents within the community were satisfied and receiving the proper services ➢ Handled escalated client situations occurring within an at-risk population