Experience

Pet+ER
• United States
• Veterinary Services
• 1 - 100 Employee
• Veterinary Assistant

  • Aug 2021 - Present

Rover.com
• United States
• Consumer Services
• 700 & Above Employee
• Pet Sitter

  • Jul 2019 - Present


Eastern Animal Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Pet Care Associate

  • Mar 2021 - May 2021

  Temporary position Temporary position



MileOne Autogroup

• Motor Vehicle Manufacturing
• 400 - 500 Employee

• Certified Parts Specialist

  • Jul 2020 - Mar 2021

  • Assist customers and internal teams with parts related questions in person, via email and/or on phone • Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions • Accurately record parts transactions and data into our Dealer Management System • Prioritize and efficiently manage a high volume of work and meet deadlines • Maintain daily metric goals • Assist customers and internal teams with parts related questions in person, via email and/or on phone • Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions • Accurately record parts transactions and data into our Dealer Management System • Prioritize and efficiently manage a high volume of work and meet deadlines • Maintain daily metric goals



Anderson Automotive

• United States
• Individual and Family Services

• Parts Specialist

  • Jan 2018 - Mar 2020

  • Scheduling appointments based on customer needs and availability of preferred advisor • Handle all internal and external invoices and see to it the charges are billed to correct accounts • Take tests and classes quarterly to maintain necessary certifications • Greet customers at front desk and provide solutions based on their needs/concerns • Work with technicians to seek high quality parts for the best price to fix the customer's vehicle • Scheduling appointments based on customer needs and availability of preferred advisor • Handle all internal and external invoices and see to it the charges are billed to correct accounts • Take tests and classes quarterly to maintain necessary certifications • Greet customers at front desk and provide solutions based on their needs/concerns • Work with technicians to seek high quality parts for the best price to fix the customer's vehicle

• Parts Specialist

  • Jan 2016 - Jan 2018

  • Maintain professional and courteous manner when going over the final bill with customer • Handles inbound and outbound phone calls for location quickly and efficiently • Maintaining relationships with internal and external vendors and clients • Apply coupons to final bill and review services done to vehicle while in our care • Maintain professional and courteous manner when going over the final bill with customer • Handles inbound and outbound phone calls for location quickly and efficiently • Maintaining relationships with internal and external vendors and clients • Apply coupons to final bill and review services done to vehicle while in our care



Hot Topic

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Nov 2012 - Nov 2016

  • Recommend, select, and locate merchandise based on customer wants and needs. Build productive relationships. • Monitor sales activities to ensure that customers receive the highest level of service and quality goods by responding to customer inquiries and conflict resolution. • Creating schedules to support needs for both business and team, processing payroll, onboarding holiday help, coaching, training, and developing team. • Recommend, select, and locate merchandise based on customer wants and needs. Build productive relationships. • Monitor sales activities to ensure that customers receive the highest level of service and quality goods by responding to customer inquiries and conflict resolution. • Creating schedules to support needs for both business and team, processing payroll, onboarding holiday help, coaching, training, and developing team.


GameStop
• United States
• Retail
• 700 & Above Employee
• Assistant Store Manager

  • May 2014 - Jan 2016