Elizabeth Cleary

Customer Support Advisor at Ultimate Activity Camps
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Bio

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Experience

    • United Kingdom
    • Child Day Care Services
    • 1 - 100 Employee
    • Customer Support Advisor
      • Jun 2023 - Present

    • United Kingdom
    • Museums, Historical Sites, and Zoos
    • 700 & Above Employee
    • Learning Support Officer and Contact Centre Advisor
      • Nov 2021 - Jun 2023

      · Be the first point of contact to a variety of stakeholders across the 5 museums in the Science Museum Group via phone and email. · Work in a hybrid-remote capacity in a fast-paced corporate office utilising Microsoft Office suite. · Respond to educational booking enquiries and requests including providing information to make visits accessible to all and suggesting relevant exhibitions, galleries, activities, and educational resources. · Provide excellent customer service via phone and email including processing payments and invoices. · Use complex CRM system to manage visits, create reports, and communicate information with colleagues. Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Public Art Database Intern
      • Aug 2021 - Oct 2021

      · Add and update public art entries in database including researching art projects and writing descriptions · Add and update public art entries in database including researching art projects and writing descriptions

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Engagement Specialist
      • Mar 2021 - Oct 2021

      · Open and close galleries including cleaning according to current COVID-19 protocols · Engage with visitors in galleries through daily programmes and informal interactions · Create and develop daily programmes connected to museum collections · Learn, research, and lead tours based on objects in museum collection · Open and close galleries including cleaning according to current COVID-19 protocols · Engage with visitors in galleries through daily programmes and informal interactions · Create and develop daily programmes connected to museum collections · Learn, research, and lead tours based on objects in museum collection

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Art Educator
      • May 2018 - Aug 2019

      · Developed and taught original after school art classes to school age children from urban to rural areas · Planned and demonstrated art crafts at local art fairs and special events for children of all ages · Coordinated with local libraries, arts organisations, and public events, mainly working independently · Developed and taught original after school art classes to school age children from urban to rural areas · Planned and demonstrated art crafts at local art fairs and special events for children of all ages · Coordinated with local libraries, arts organisations, and public events, mainly working independently

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Clay Technician
      • Oct 2017 - Aug 2019

      · Interacted with children of all ages in an informal open studio environment · Developed and taught established daily programmes and unique monthly workshops · Maintained an organised art studio, attended staff meetings, and worked as part of a small team · Member of museum’s inclusivity task force, responding to the needs of our diverse community · Interacted with children of all ages in an informal open studio environment · Developed and taught established daily programmes and unique monthly workshops · Maintained an organised art studio, attended staff meetings, and worked as part of a small team · Member of museum’s inclusivity task force, responding to the needs of our diverse community

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Assistantship Mentoring Program Empty Bowls Project Assistant
      • Sep 2016 - May 2017

      · Designed and taught bowl making workshops for community at large 2-3 times per month · Mixed glazes, fired kilns, recycled clay, and maintained ceramics studio· Hosted Empty Bowls Soup Social Events to raise money for local non-profit· Recorded planning and budgeting information to pass down from year to year

    • Ceramics Assistant
      • Jan 2015 - May 2017

      · Fired gas and electric kilns, mixed glazes, pugged clay, helped teach clay courses, and general studio assistance· Managed clay studio tasks, mostly independently, with a range of tasks from day-to-day to longer term

    • Student Activities Marketing and Event Coordinator
      • Mar 2014 - May 2017

      · Planned small budget events for campus community· Designed promotional posters, social media, and direct marketing· Worked with a team and collaborated with organisations including on campus performing arts auditorium

    • Resident Advisor
      • Aug 2014 - May 2016

      · Planned, publicised, and put on weekly programs with educational value · Encouraged community connection and involvement especially through creating an Honors living and learning community environment· Worked individually and with a staff team

    • Student Editorial Assistant, Marketing and Communications Office
      • Jun 2015 - Oct 2015

      · Organised content for digital and print marketing· Prepared for major University events including class reunion and MN State Fair

Education

  • Birkbeck, University of London
    Master of Arts - MA, Museum Cultures
    2019 - 2020
  • St. Catherine University
    Studio Art, Fine and Studio Arts
    2013 - 2017

Community

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