Experience

Pediatrics 5280, PC
• United States
• Medical Practices
• 1 - 100 Employee
• Medical Assistant

  • Dec 2022 - Present


Revenue Enterprises, LLC

• United States
• Financial Services
• 1 - 100 Employee

• EBO Supervisor

  • Sep 2021 - Nov 2022

  Account Audits, reviewing escalated calls, Supervisor call returns, Reviewing Patient satisfaction surveys, working closely with our client to meet end goals. Sending accounts to review by the client, making sure all representatives work accounts correctly, managing representatives’ timecards, holding one on one meetings with representatives, verifying insurance for representatives, making sure representatives meet productivity goals, managing refunds for customers, Approving payment plans. Account Audits, reviewing escalated calls, Supervisor call returns, Reviewing Patient satisfaction surveys, working closely with our client to meet end goals. Sending accounts to review by the client, making sure all representatives work accounts correctly, managing representatives’ timecards, holding one on one meetings with representatives, verifying insurance for representatives, making sure representatives meet productivity goals, managing refunds for customers, Approving payment plans.



HSS

• United States
• Security and Investigations
• 700 & Above Employee

• Security Officer

  • Dec 2015 - May 2017

  Conducted customer service in person and via telephone, keep daily log sheets throughout the hospital, pat down searches, report any an all-crisis intervention issues to upper management, and monitored security cameras. Conducted customer service in person and via telephone, keep daily log sheets throughout the hospital, pat down searches, report any an all-crisis intervention issues to upper management, and monitored security cameras.



Community Education Centers, Inc CEC

• United States
• Law Enforcement
• 300 - 400 Employee

• Resident Manager

  • Jan 2012 - Jul 2015

  Checked residents in, supervised BAS AND UAS, and conducted pat down searches. Checked residents in, supervised BAS AND UAS, and conducted pat down searches.



U.S. Bank

• United States
• Legal Services
• 1 - 100 Employee

• Bank Teller

  • Jul 2010 - Jan 2012

  Handled routine financial transactions such as check cashing, deposits, and withdrawals. Provided customer service Handled routine financial transactions such as check cashing, deposits, and withdrawals. Provided customer service