Elizabeth Burke

Peer Specialist at HomeFirst
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Bio

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Experience

    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Peer Specialist
      • May 2023 - Present

      Answer crisis calls at the call center and works alongside clinicians to provide support to the caller by triaging the call and linking the caller to the correct resources. Document all services, progress notes, and phone call data in the Salesforce database Keep track of the schedules/locations of the outreach vans and dispatch them when they are needed to respond to an in-person crisis Provide telephone support to individuals calling about a crisis Provide referrals and linkage to individuals calling about a crisis Provide follow-up phone calls within 24 hours of a crisis Assist individuals in navigating the homelessness system and mental health system by making referrals such as to medical services, psychiatric services, community agencies and organizations, income benefits, emergency shelter, and basic needs. Engage and encourage support persons/families of the individuals to utilize community resources Provide professional support to individuals in a mentoring and one-to-one capacity, within the scope of the job Assist the multi-disciplinary team in identifying the strengths of the individual, and advocate for individuals needs in a strengths-based way Meet and consult with program staff and management to assist in assessing client needs Be cross-trained in both call center-based services and outreach-based services. Provide transportation in the agency vehicle to community referrals for the individual Show less

    • United States
    • Food and Beverage Services
    • 700 & Above Employee
    • Lead Server
      • Apr 2022 - Feb 2023

    • United States
    • Human Resources Services
    • 1 - 100 Employee
    • Technical Recruiter
      • Mar 2022 - Dec 2022

      Full-cycle recruiter for growth tech companies in the Bay Area of California Full-cycle recruiter for growth tech companies in the Bay Area of California

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Preload
      • Oct 2021 - Apr 2022

    • United States
    • Software Development
    • 700 & Above Employee
    • Front Desk Representative
      • Jul 2017 - Aug 2020

    • United States
    • Home Health Care Services
    • 400 - 500 Employee
    • Certified Nursing Assistant (CNA)
      • Jul 2015 - May 2017

    • United States
    • Restaurants
    • 700 & Above Employee
    • Server
      • Sep 2009 - Jul 2015

Education

  • San Jose State University
    Bachelor of Applied Science - BASc, Health/Health Care Administration/Management
    2017 - 2019
  • Gavilan College
    Associate of Science - AS, Health Services/Allied Health/Health Sciences, General
    2015 - 2017

Community

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