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Elizabeth Brown

LIFEGUARD I at City of Irving

Contact Information

us****@****om

(386) 825-5501

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Location

Dallas, Texas, United States, US

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LIFEGUARD I
- Jun 2021 - Present
 Oversee large groups of both adults and children in all aquatic facilities, both visually and audibly, to ensure health/safety standards are maintained.  Perform water rescues utilizing first aid, CPR/AED and lifesaving techniques as needed.  Respond to and coordinates with EMS personnel before, during and after emergency situations.  Perform cashier duties as assigned, including collecting fees and balancing cash drawer.  Assist in monitoring pool chemicals and adjusting.  Maintain pool facility equipment and supplies.  Clean and repair facility.  Instruct aquatic programming classes.  Provide support program marketing and registration.  Perform related duties as assigned. Show less

Front Desk Receptionist
- Nov 2019 - Apr 2021
• Maintained clear and accurate records of guest room bookings. • Completed and maintained any incident reports, daily activity reports and other reports requested by management. • Operated a multi-line phone system, answering and directing incoming calls. • Contacted necessary staff to solve problems when challenges arise, ensuring guest comfort. • Coordinated mail flow in and out of the hotel. • Closed guest accounts and check guests out. • Reviewed accounts and charges with guests during the check-out process. • Handled currency and credit transactions daily. • Monitored visitors to guests at the hotel. • Enforced the rules and policies of the hotel. • Maintained an orderly front desk and lobby area. • Warmly greeted hotel guests answering any questions or concerns. • Provided an outstanding guest experience. Show less

Assistant Restaurant Manager
- Feb 2012 - Aug 2019
• Answered calls and emails in a professional and timely manner. • Trained new and current employees on most current procedures. • Filed paperwork, such as invoices, work orders, applications, phone numbers, and emergency contact information. • Input daily sales data and invoices into excel. • Maintained inventory control and stock ordering. • Arranged pest control, plumbing, and general maintenance appointments • Maintained high standards of customer service during high-volume, fast-paced operations. • Handled currency and credit transactions daily. • Mastered point-of-service (POS) computer system for automated order taking. • Maintained high standards of cleanliness as applicable with state health department standards. • Communicated clearly and positively with customers and coworkers. • Greeted customers upon entry into the establishment. • Coordinated weekly scheduling with team members Show less

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