Experience

Corporate Interiors, Inc.

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Project Support Coordinator

  • Apr 2018 - Present

  Coordinates, updates, and communicates information and key deliverables between Sales, Accounting, Operations, and customers to fulfill complex projects requiring pricing, vendor collaboration, order execution, and scheduling. Analyzes performance of departments for a specific client and makes process improvement recommendations. Regularly reviews financial reports to ensure timely and correct billing. Instituted tracking method for the Children’s Hospital of Philadelphia which is now used throughout their divisions.



Brennan's Office Interiors

• Client Services Representative

  • Aug 2013 - May 2017

  Provided support to Sales and managed the entire sales order fulfillment process from product research/quoting through installation and punch list. Interfaced with factory on order status, lead times and reservation of manufacturing times. Communicated with customers on work schedules, site requirements, and project parameters for delivery and installation. Produced technical documents, Standard Operating Procedure documents, and presentations. Trained new hires and developed training guide to consolidate procedures.



Farmers Insurance

• United States
• Insurance
• 700 & Above Employee

• Customer Service Representative

  • Oct 2011 - Aug 2013

  Provided training and support to over 100 new insurance agents and their clients. Emphasized profitable best-business practices to increase gross written premiums. Regularly ran reports to identity opportunities for cross-sell and assisted agents with cross-sell/up-sell, policy quoting, secure document collection, and client retention & education. Licensed as Individual Producer in Property & Casualty and Life & Health in Pennsylvania. Provided training and support to over 100 new insurance agents and their clients. Emphasized profitable best-business practices to increase gross written premiums. Regularly ran reports to identity opportunities for cross-sell and assisted agents with cross-sell/up-sell, policy quoting, secure document collection, and client retention & education. Licensed as Individual Producer in Property & Casualty and Life & Health in Pennsylvania.