Experience

O'Hagan Meyer

• United States
• Legal Services
• 200 - 300 Employee

• Talent, Culture and Internal Communications Leader

  • May 2021 - Present

  To meet the challenge of developing a unified and engaging brand, voice and employee experience for national boutique law firm with 250+ employees across 16 unique offices, I have leveraged purpose-driven communications across a broad array of media and channels; created meaningful cultural experiences at common employee touch points such as recruiting, orientation and reviews; and designed firmwide culture-changing programs including formal mentoring, and engaging learning events. Building a recruiting action plan around persuasive communication, compelling materials and influential meetings, we’ve been able to successfully attract and hire candidates in a highly competitive market. Designing and launching a streamlined performance review process alleviated pain points for reviewers, elicited clear and actionable feedback for attorneys and staff, and provided insights and analytics for strategic planning. Creating a monthly newsletter connects each of the office teams by sharing important information, personalizing other remote team members and allowing the entire firm to share in wins and celebrations. Show less



Bonfire

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• People & Culture Leader

  • Aug 2017 - May 2021

  I was given the extraordinary opportunity to launch, lead and grow the People & Culture department at Bonfire which would become a Top Workplace within my first year in the role. In just three years, we grew the remote global workforce 2.5x as sales increased 4x. We hired more than 100 employees and engaged more than 75 contractors on 5 continents, while reducing FTE turnover by more than 7% to a current rate of less than 10% (beating the tech industry average of 13.2%). We accomplished this by hiring extraordinary people and then advocating for them, listening to them, and believing in them. These things are all accomplished through a commitment to good communication. Driving the People operations to support business development from Start Up to Next Level required continuous innovation, design, implementation and improvement of scalable People processes that supported the entire ‘employee’ life-cycle. These processes coached managers as they evolved into exceptional leaders and created experiences for team members that authentically reflected a commitment to empathy, diversity of thought, and continuous improvement. As a department, we closely collaborated and partnered with 9 unique business units to understand their needs, cultures, and team dynamics. We adapted to the new challenges and opportunities that resulted in a shift from a workforce comprised of 50% globally remote team members to a 100% remote Work From Anywhere workforce. Connection, belonging, transparency, and efficiencies were built by leveraging robust collaboration and communication tools, supporting personal productivity and wellbeing strategies and hosting engaging, fun and dynamic learning and culture-building events and programs. Show less



True Health Diagnostics

• Richmond, Virginia Area

• Executive HR Business Partner

  • Oct 2015 - Jul 2017

  Following True Health's purchase of HDL, I directly worked with the incoming Executive Leadership Team to develop internal communications and change management strategies to transition the Dallas headquartered business to a position of trust and confidence among the remaining employees. This involved the development of plans, which frequently changed as they understood the strengths and challenges of the organization and providing progress reports to leaders who were frequently remote. To meet the needs of a new business model, I coordinated new people processes including onboarding and orientation for dozens of specialist positions. Working with internationally renowned legal teams, PR firms and consultants, I led efforts and facilitated the compliant transition of relevant materials from HDL including personnel, legal, financial information. Show less



Health Diagnostic Laboratory, Inc. (HDL)

• Richmond, Virginia Area

• Executive Administration & Communication - Legal & Compliance

  • Mar 2013 - Oct 2015

  In this role I provided extensive communications support to the executive team through such diverse events as institutional investor fundraising rounds, a Department of Justice lawsuit, and a bankruptcy sale and proceedings. On behalf of the CEO and the Secretary, I developed presentation materials, agendas and correspondence for Board of Directors and BOD meetings. I implemented crisis management plans throughout the Company’s restructuring and bankruptcy process with a nationally renowned PR firm which included drafting and coordinating the distribution of messaging across multiple channels to media and news outlets, employees, and physician clients. Show less



McKinsey & Company

• Business Consulting and Services
• 700 & Above Employee

• Global Special Initiative - People Manager

  • 1997 - 2003

  Working for one of the world's most prestigious management consulting firms, I managed the professional development and People support needs for more than 250 consultants in 31 countries for a Firm-wide global initiative focused on understanding emerging technologies. In order to successfully coordinate the effort, I led weekly virtual meetings with Firm leaders located on five continents to obtain support for new and ongoing projects. Facilitating professional development and collaborative knowledge sharing between consultants and dozens of client service teams required developing new tools and preparing comprehensive, thoughtful summaries and guides. A complex internal time and expense billing process required developing annual and project-based budgets, monitoring financial statements, and researching and resolving variances on a monthly basis. On behalf of the special initiative I attended and coordinated multiple domestic and international conferences and events. Show less