Experience

Nova Water

• Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • May 2022 - Present

  • Appointment Setting• Customer Service• CRM Use• Script Writing• Confirmations• Scheduling Changes • Appointment Setting• Customer Service• CRM Use• Script Writing• Confirmations• Scheduling Changes



TruGreen Lawn Care

• United States
• Environmental Services
• 100 - 200 Employee

• Customer Service Representative

  • Feb 2022 - Oct 2022



Spring Venture Group

• United States
• Insurance
• 700 & Above Employee

• Insurance Agent

  • Apr 2021 - Jul 2021

  •Remote work• Comparison shopping Medicare Supplements• Use of multiple systems, such as Google Office and Salesforce• Warm lead calling• Completing applications on client's behalf• Client discovery•Account management •Remote work• Comparison shopping Medicare Supplements• Use of multiple systems, such as Google Office and Salesforce• Warm lead calling• Completing applications on client's behalf• Client discovery•Account management



Casey's

• United States
• Food and Beverage Services
• 700 & Above Employee

• Cashier

  • Nov 2020 - Apr 2021

  • Guest engagement• Cashiering• Returns & exchanges• Stocking & merchandising• Customer service• Maintaining a clean, sanitary environment for guests during COVID • Guest engagement• Cashiering• Returns & exchanges• Stocking & merchandising• Customer service• Maintaining a clean, sanitary environment for guests during COVID



JustFoodForDogs

• United States
• Food Production
• 100 - 200 Employee

• Canine Nutrition Consultant

  • Jun 2020 - Nov 2020

  • Trained in canine health and nutrition• Consulting pet parents on diets and supplements for their dogs, including over phone and e-mail• Engagement and promotion• Cashiering and money handling• Stocking and merchandising• Inventory, including weekly counts and end of month • Trained in canine health and nutrition• Consulting pet parents on diets and supplements for their dogs, including over phone and e-mail• Engagement and promotion• Cashiering and money handling• Stocking and merchandising• Inventory, including weekly counts and end of month



Target

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2019 - Jun 2020

  • Guest engagement• Cashiering• Returns & exchanges• Stocking & merchandising• Customer service • Guest engagement• Cashiering• Returns & exchanges• Stocking & merchandising• Customer service



Walgreens

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Jul 2018 - Aug 2019

  ⦁ Customer Service⦁ Cash Register / POS System, Cash Handling⦁ Returns & Exchanges⦁ Unloading and Stocking Freight⦁ Photo Department⦁ Setting Up Displayers ⦁ Customer Service⦁ Cash Register / POS System, Cash Handling⦁ Returns & Exchanges⦁ Unloading and Stocking Freight⦁ Photo Department⦁ Setting Up Displayers



Claire's

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jun 2016 - Jun 2018

  ⦁ Customer Service⦁ Cash Handling, Including Deposits⦁ Store Paperwork⦁ Returns & Exchanges⦁ Achieving Sales Goals⦁ Maintaining Inventory, Including Prepping For and Processing Inventory Checks⦁ Conference Calls ⦁ Customer Service⦁ Cash Handling, Including Deposits⦁ Store Paperwork⦁ Returns & Exchanges⦁ Achieving Sales Goals⦁ Maintaining Inventory, Including Prepping For and Processing Inventory Checks⦁ Conference Calls



Kirkland's

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • Sep 2015 - Jun 2016

  ⦁ Customer Service⦁ Handling Cash Register / POS System⦁ Unloading and Stocking Freight⦁ Building Furniture⦁ Maintaining the Stock Room ⦁ Customer Service⦁ Handling Cash Register / POS System⦁ Unloading and Stocking Freight⦁ Building Furniture⦁ Maintaining the Stock Room