Experience

Joy Wallace Catering

• Events Services
• 1 - 100 Employee

• Operations Manager

  • Nov 2012 - Mar 2019

  Directed logistics and planning of event agenda Oversaw daily inventories and Purchasing of stock and equipment (company owned & rentals) Guided all event coordinators with timeline and details for successful events Generated updated price lists to ensure proper billing/budgeting Controlled data entry of all company owned and rental equipment Formalized and charted new computer software for budgeting, billing, equipment and supplies Analyzed and executed training classes for… Show more Directed logistics and planning of event agenda Oversaw daily inventories and Purchasing of stock and equipment (company owned & rentals) Guided all event coordinators with timeline and details for successful events Generated updated price lists to ensure proper billing/budgeting Controlled data entry of all company owned and rental equipment Formalized and charted new computer software for budgeting, billing, equipment and supplies Analyzed and executed training classes for all new staff Supervised and facilitated events with up to 50 event team members Customized development of documents utilized for efficiency of every event offered through sales department Show less



Princess Cruises

• United States
• Travel Arrangements
• 700 & Above Employee

• Assistant Restaurant Manager

  • May 2012 - Oct 2012

  Denali, AK Directed daily functions of the King Salmon Restaurant Sustained customer satisfaction through motivation and guidance of staff Coordinated scheduling and alignment of server training and success Diagnosed computer issues Verified all shifts cash outs and receipts



Key Largo Anglers Club

• United States
• Hospitality
• 1 - 100 Employee

• Dining Room Manager

  • May 2011 - May 2012

  North Key Largo, FL Coordinated and delegated daily operations of all food services, special events and private functions Critiqued and authored the club’s employee training manual Aligned inventory program for directed control for company inventory Cultivated and regulated wine storage practices increasing sales of wine by 60%. Oversaw execution of bar transfers, losses and administered monthly inventories Enhanced club’s POS system and organized work stations for ease of use Customized… Show more Coordinated and delegated daily operations of all food services, special events and private functions Critiqued and authored the club’s employee training manual Aligned inventory program for directed control for company inventory Cultivated and regulated wine storage practices increasing sales of wine by 60%. Oversaw execution of bar transfers, losses and administered monthly inventories Enhanced club’s POS system and organized work stations for ease of use Customized and executed training of new staff Show less