Experience

Dimension Hospitality

• Hospitality
• 200 - 300 Employee

• Social Media Marketing Manager

  • May 2023 - Present

  Manager of social media channels for 74 hotels in my portfolio. Executes brand strategy and effective content engagement techniques to drive more followers, bookings and website traffic. Ensures brand voice and identity is properly displayed and communicated across all channels. Researches, designs, develops, schedules and publishes social media content and organizes in calendar format. Copywriter for social media captions and calls to action. Designs and publishes graphics for posts in different formats (image/video). Monitors through social media listening and engages with community through comments, messages, and reviews using brand voice and guidelines to increase brand loyalty for future stays and effectively handles conflict resolution with key decision makers. Show less



Not Rocket Science

• United States
• Software Development
• 1 - 100 Employee

• Senior Creative Designer

  • Nov 2011 - Jan 2023

  - Creative head, designer, & developer of brand websites. - Worked directly with stakeholders to deliver quality end products that meet brief needs & deadlines. - QA manager reviewing all projects before delivering to the client. - Managed company-client relationships during & after project completion to ensure long-lasting relationships. - Converted website users into leads/customers through effective content marketing & SEO. - Assisted the software dev team with UX/UI design consultation for mobile apps & web apps. - Designed & delivered assets for the software dev team in mobile app & software application projects. - Headed strategic marketing campaigns for project launch on the web & social media channels. - Social Media Manager for the company, delivering leads, educating target audience, & creating a community to improve brand exposure, organic reach, & brand loyalty. - Maintained the company’s Google Analytics & My Business. - Tech researcher & writer for the company’s blog. - Developed chatbot prototypes. Clients: Spartan Building Corp, Crescent Towing, Cooper/T. Smith, CGB, Tchoupstix Sushi & Grill, Bogalusa Blues & Heritage Festival, Rug Chic, Bayou Yoga, Brett Petry, Cooper Consolidated, Omni Pinnacle Emergency Response Specialists, Northshore Links, SRT Transportation Solutions, Mob-Sync, Diversified Foods, River Bend Transport, Ascension Parish CC, Building Bridges, CETCO, The Hueber Report, Rush Health Systems, Check 6, Direct Labs, Energy Pipe & Supply, Dropped Object Management Services International, 1st Heritage Credit, Godwin Group, Impastato Cellars, Leadership St. Tammany, Madison County the Road Ahead, Mississippi DMV, New Heights, Packaging Research & Design Corporation, SS&G Management, Diversified Crop Insurance Services/Diversified Services, St. Tammany Parish CC, Consolidated Terminals and Logistics Company (CTLC), Bright Star Ranch, Provence & Tuscany Tours, Pro-Youth Communities, The City of Jackson, Mississippi and Meals Made Easy. Show less



AMERICAN EAGLE OUTFITTERS INC.

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2008 - Nov 2011

  Collaborated with a team to surpass hourly financial goals. Delivered exceptional customer service in a high-volume environment. Took new merchandise out onto the sales floor and created the visual look in a presentable way. Collaborated with a team to surpass hourly financial goals. Delivered exceptional customer service in a high-volume environment. Took new merchandise out onto the sales floor and created the visual look in a presentable way.



NOLAGraphics

• Intern

  • Jan 2011 - Apr 2011

  - Worked with the WordPress platform. - Trained clients on how to effectively use WordPress themselves. - Used the WordPress platform to input content and graphics. - Learned basic PHP to make custom webpages for WordPress. - Used excellent customer service to meet the needs of the clients. - Developed own website for WordPress. - Worked with the WordPress platform. - Trained clients on how to effectively use WordPress themselves. - Used the WordPress platform to input content and graphics. - Learned basic PHP to make custom webpages for WordPress. - Used excellent customer service to meet the needs of the clients. - Developed own website for WordPress.



Hot Topic

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • 2006 - 2007

  - Worked with a team of 3 to meet the financial goals of the day. - Focused on achieving the needs of the customer and company. - Maintained store appearance in collaboration with the regional managers during visits. - Worked with a team of 3 to meet the financial goals of the day. - Focused on achieving the needs of the customer and company. - Maintained store appearance in collaboration with the regional managers during visits.