Experience

SUNDA INTERNATIONAL

• China
• Wholesale Import and Export
• 400 - 500 Employee

• Data Entry Specialist

  • Jun 2022 - Present



Fidelity Bank Ghana

• Banking
• 700 & Above Employee

• E-banking

  • Oct 2020 - Aug 2021

  POS Unit ATM Monitoring Ticket Resolution Daily and Monthly Reports Card Production Narrowed Down to:  Assisting in resolving both pending and new issues on ATM’s – Hardware issues  Software installation  On boarding of customers  Assisting customers with card issues.  Use of Ticketing platform to resolve issues  Use of excel in making detailed reports on ATM’s and Mobile banking  Assisting on Projects – New ATM set up and initialization  Card Migration  New card Production.  Tests – Collaborating with other departments from the beginning to the end of projects - Internal Control. Show less



Olam

• Singapore
• Food and Beverage Services
• 700 & Above Employee

• Quality Assurance Quality Control

  • Jul 2017 - Sep 2017

  Quality assurance department Determining and agreeing on in-house quality Setting customer service standard Receiving stocks Warehouse control Quality assurance department Determining and agreeing on in-house quality Setting customer service standard Receiving stocks Warehouse control