Elizabeth Adair
Senior Residency Program Coordinator at University of Michigan Health-West- Claim this Profile
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Bio
Credentials
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How to Use LinkedIn Learning
LinkedInSep, 2019- Nov, 2024 -
Childcare Management Certificate
Baker CollegeJun, 2000- Nov, 2024
Experience
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University of Michigan Health-West
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United States
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Hospitals and Health Care
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500 - 600 Employee
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Senior Residency Program Coordinator
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Jun 2022 - Present
* Functions as administrative support to department of Medical Education.* Coordinates and maintains house-staff rotation schedules, credentials, and academic files.* Coordinates the recruitment process.* Coordinates and/or assists in special events (orientation, graduation, research day, welcome events, etc).* Oversees databases and required documents for graduate medical education financing issues.* Coordinates academic aspects of the programs.* Maintains program requirements to support accreditation activities.* Coordinates and assists in continuing medical education activities.* Coordinates Orthopaedic Surgery, General Surgery and Urological Surgery Residency Programs Show less
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Residency Program Coordinator
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Aug 2016 - Jul 2022
* Functions as administrative support to department of Medical Education.* Coordinates and maintains house-staff rotation schedules, credentials, and academic files.* Coordinates the recruitment process.* Coordinates and/or assists in special events (graduation, research day, welcome events, etc).* Oversees databases and required documents for graduate medical education financing issues.* Coordinates academic aspects of the programs.* Maintains program requirements to support accreditation activities.* Coordinates and assists in continuing medical education activities.* Coordinates Orthopaedic Surgery and Obstetrics & Gynecology Residency Programs Show less
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Front Desk Receptionist
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Nov 2015 - Aug 2016
*Provided customer service by updating, cancelling and adding coverage and explaining current coverage.*Verify patient insurance benefits & eligibility*Access several systems and resources to provide the most current information and facts to give members the best experience with health care.*Scheduling for a multi-specialty office with over 21 providers ranging from family practice, internal medicine, pediatrics and orthopedics. *Quickly and effectively resolved customer inquiries with scheduling & telephone encounters*Active participant in the Southwest Plaza Peer Interview Panel Team.*Train new employees of the Southwest Plaza Call Center. Show less
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Blue Cross Blue Shield of Michigan
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United States
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Insurance
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700 & Above Employee
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CSR II
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Sep 2014 - Oct 2015
*Provided customer service by updating, cancelling and adding coverage and explaining current coverage. *Explained group and individual health insurance benefits and claims to customers. *Access several systems and resources to provide the most current information and facts to give members the best experience with health care. *Carefully research and review individual claims exercising a strong working knowledge of major medical plans and leading healthcare networks. *Quickly and effectively resolved customer inquiries with claims processing issues. *Analyzed customer claims, issues or needs in order to be effective with customers while problem solving, building and documenting cases. Show less
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MedData
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United States
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Hospitals and Health Care
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400 - 500 Employee
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Quality & Training Supervisor
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Mar 2012 - Sep 2014
*Monitor & audit Patient Service Representative calls with patients.*Train & coach Patient Service Representatives on policy and procedures.*Train all new employees of MedDirect when they are hired.*Audit client & patient complaints.*Assist in the recruitment of new hires.*Assists with the planning of MedDirect's continuing education program for employee retraining.
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Patient Services Representative
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Jul 2010 - Mar 2012
Verified and updated patients' insurance and personal information to ensure accuracy.*Assisted supervisors in the areas of recruitment, training, and supervising.*Carefully research and review individual claims exercising a strong working knowledge of major medical plans and leading healthcare networks.*Gained a reputation for accuracy and timely responses to requests. *Collected co-payments & deductibles & processed payments.*Followed up with patients to expedite the recovery of payment obligations. Show less
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Great Lakes Mopar
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Greenville, Michigan
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Personal Assistant/Customer Service Associate
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May 2005 - Aug 2008
Reading, monitoring and responding to the owners email. *Answered calls and handled inquiries and prepared correspondence on the owners' behalf. *Booked meetings, organized travel and prepared complex travel itineraries. *Planed, organized and managed events. *Conducted research on the internet, updated websites, wrote reports and summaries. *Managed and reviewed filing and office systems. Reading, monitoring and responding to the owners email. *Answered calls and handled inquiries and prepared correspondence on the owners' behalf. *Booked meetings, organized travel and prepared complex travel itineraries. *Planed, organized and managed events. *Conducted research on the internet, updated websites, wrote reports and summaries. *Managed and reviewed filing and office systems.
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Menards
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Mar 2002 - Nov 2004
*Worked on the sales floor in Millwork/Doors & Windows. *Created dream kitchens for customers with 20/20 Kitchen Design *Appliance Sales *Trained and helped with the management team of my department. *Worked on the sales floor in Millwork/Doors & Windows. *Created dream kitchens for customers with 20/20 Kitchen Design *Appliance Sales *Trained and helped with the management team of my department.
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Education
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2014 - 2015
Ferris State University
Bachelor of Science (B.S.), Allied Health Sciences -
2007 - 2009
Ferris State University
Associate of Science (A.S.), Respiratory Care Therapy/Therapist -
2001 - 2004
Aquinas College
Bachelor of Applied Science (B.A.Sc.), Elementary Education and Teaching -
1999 - 2001
Baker College
Associate of Arts and Sciences (A.A.S.), Early Childhood Education and Teaching
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