Libby Werner

Director, Pharma Sales at Level Ex
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Contact Information
us****@****om
(386) 825-5501
Location
Minneapolis, Minnesota, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • French Limited working proficiency
  • Portuguese Elementary proficiency
Skills

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Bio

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Credentials

  • Bridging the Gap
    The Cross Cultural Health Care Program (CCHCP)
    Mar, 2013
    - Nov, 2024
  • CMI - Spanish
    The National Board of Certification for Medical Interpreters
    Jul, 2014
    - Nov, 2024

Experience

  • Level Ex
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Director, Pharma Sales
      • Dec 2022 - Present

      I build new relationships with Pharma clients and consult with them on how best to accelerate progress on their strategic initiatives by leveraging the neuroscience and technology of videogames. I build new relationships with Pharma clients and consult with them on how best to accelerate progress on their strategic initiatives by leveraging the neuroscience and technology of videogames.

  • BroadcastMed
    • United States
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Director Of Business Development
      • May 2022 - Nov 2022

      I was brought on to introduce BroadcastMed’s healthcare content, marketing, and distribution capabilities to the Pharma market. In addition to sourcing new leads (clients and potential partners, both), I addressed open marketing and operational needs including: - Redesign of the CRM - Development of collateral tailored to the target market (e.g. pitch deck, one-pagers, blog and social posts, etc.) - Evaluation and revision of out-sourced marketing tools and materials - Internal documentation (CI, KB, and SOP articles) Show less

  • Pearson
    • United Kingdom
    • Education
    • 700 & Above Employee
    • Pharma Sales Lead
      • Aug 2020 - Jun 2022

      In August 2020, I was recruited as the first sales resource on Pearson's nascent Pharma Research Services team. Following my contributions in Q4, we achieved more than 2X the revenue of the previous year.In 2021, with me acting as sales lead, we achieved 300% of the quota set per our 2020 record. I closed the first single, and multiple 7-figure contracts for the company.In addition to my direct sales efforts: - I designed and led the implementation of Salesforce (migrating from Excel).- I wrote 75 pages of SOP documentation and trained 6 team members on CRM usage.- I built the sales forecasting tools and methodology used to report to leadership.- I recruited new logosContracts executed involved IP, BPO, digital platforms, consulting services, and training services. Show less

    • Healthcare Sales Account Executive
      • Sep 2018 - Aug 2020

      I carried a multi-million dollar quota for three years achieving 98.5% during the first partial year, and 105% and above for the next two years.I was responsible for rehabilitating the under-performing northeastern territory, including Maine, New Hampshire, Vermont, Massachusetts, Connecticut, and Rhode Island, and with developing the market in Puerto Rico. I accomplished that goal within the first 4 months.I sold directly to psychologists and neuropsychologists practicing in private clinics, hospital systems, universities, and research facilities.My unique abilities as a salesperson include:- Multilingual cultural competency - Revitalization of endangered relationships - Discovery of unorthodox referral lead sourcesI frequently retain relationships as past clients change organizational affiliation. Show less

  • Screenfeed
    • United States
    • Online Media
    • 1 - 100 Employee
    • Sales & Client Success
      • Mar 2017 - Jul 2018

      I was responsible for all stages of client engagement including direct sales, solution scoping and proposal writing, copywriting and copyediting sales and marketing collateral, closing sales, new customer set-up and enablement, ongoing customer success and support, and tradeshow management and scheduling. I was also responsible for the multilingual expansion of our sales territory and product development (Spanish, and French, in particular). I was responsible for all stages of client engagement including direct sales, solution scoping and proposal writing, copywriting and copyediting sales and marketing collateral, closing sales, new customer set-up and enablement, ongoing customer success and support, and tradeshow management and scheduling. I was also responsible for the multilingual expansion of our sales territory and product development (Spanish, and French, in particular).

  • Hennepin Healthcare
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Interpreter
      • Sep 2014 - Mar 2017

      I bridged the linguistic gap between patients with limited English proficiency (LEP) and their HCMC care providers in 3 modalities: face-to-face, telephonic and video remote interpretation. I also served as a cultural broker where divergent practices and perspectives jeopardised the mutual understanding essential to providing superior patient-, and family-centered health care. In addition to my standard duties, I designed the LEAN-compliant Visual Management Board (VMB) for our 150-member department, which received honors for the clarity and creativity of its design. I also participated in a system-wide initiative called "Building Connections," and became a staff trainer and mentor at HCMC's model cell (Whittier Community Health Clinic), helping the providers there to enact HCMC's policy of "patient-centered care" to the utmost of their abilities. Lastly, I rewrote the Annual Required Training (ART) online education module that was rolled out in 2017 to educate employees of Hennepin Health System how best to access and use interpreter services. I am proficient in e-billing, documentation, coaching, and coordinating/facilitating multi-party communications. Show less

  • A-Z Friendly Languages
    • Greater Minneapolis-St. Paul Area
    • English-Spanish Interpreter (Independently Contracted)
      • Jan 2013 - Sep 2014

      I facilitated face-to-face communication between English-speaking providers and Spanish-speaking patients across a wide range of medical specialties. I also provided simultaneous interpretation for LEP attendees of community education events hosted by such organizations as Big Brother Big Sister and SAGE, and administered and scored language proficiency assessments on behalf of companies wishing to assess whether or not employees could be classified as bilingual. I facilitated face-to-face communication between English-speaking providers and Spanish-speaking patients across a wide range of medical specialties. I also provided simultaneous interpretation for LEP attendees of community education events hosted by such organizations as Big Brother Big Sister and SAGE, and administered and scored language proficiency assessments on behalf of companies wishing to assess whether or not employees could be classified as bilingual.

  • Garden & Associates Inc.
    • Greater Minneapolis-St. Paul Area
    • English-Spanish Interpreter (Independently Contracted)
      • Sep 2012 - Sep 2014

      I served as a linguistic interface between English-speaking medical professionals and their Spanish-speaking clients during both in-clinic and at-home appointments. Due to a high incidence of personal requests from providers and patients alike, I accrued particular experience in providing interpretive services during patient intakes and evaluations, and therapy sessions for children with Spectrum Disorders. I provided all parties with confidential, precise, culturally-sensitive language services, and occasionally collaborated with clinicians and therapists to improve and, where lacking, create written translations of informational materials and standardized evaluation tools. Show less

  • Adams Spanish Immersion Magnet
    • St. Paul
    • Public School Teacher - Science, Spanish, Gifted & Talented
      • Jan 2008 - Jun 2012

      I implemented the FOSS Science curriculum, designed supplementary enrichment activities that integrated the prescribed modules with IT, art, math and literature in order to accommodate a broad range of learning styles, designed individual education plans (IEPs), assessed student progress, and implemented interventions where needed. I was often called on to intervene on behalf of emotionally- and/or behaviorally disruptive children and preserve a safe, cohesive learning environment for both them and their peers. I also interpreted tele-chain communications and translated newsletters, fliers, etc. into Spanish in to support our diverse school community. Show less

Education

  • Carleton College
    Bachelor of Arts (B.A.), MN World Languages Licensure (K-12), Spanish Language and Literature, Education
    2003 - 2007
  • Universidad Nacional Autónoma de Costa Rica
    Semester Study Abroad, Spanish Language and Literature
    2005 - 2005
  • Universidad Complutense de Madrid
    Semester Study Abroad, Urban Philosophy and Spanish Modernism
    2007 - 2007
  • HCMC Organizational Development and Learning
    Project Management
    2016 - 2016
  • HCMC - Organizational Development and Learning
    Conflict Management
    2015 - 2015
  • Coursera
    Think Again IV: Avoiding Fallacies; Introduction to Marketing
    2016 - 2016

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